Manager Staff
Resume:
Graham, NC *****
************@*****.***
MICHELE “LYNNE” PIERCE
To gain employment with a business and/or organization where I can utilize
OBJECTIVE
my hard won experience in the professional sphere. I know that my years of
managerial experience will be a benefit to a company that allows me to
participate as a member of their staff.
Multi-faceted, efficient and reliable administrative professional with 7+ years of supporting the
SKILLS & ABILITIES
executive director with internal operations for a non-profit agency. Proficient in all of the
standard office desktop software and external companies’ web based programs. Diversified skill
sets covering managerial support, client relations, writing of internal documents, human
relations and recruiting, account and project management, and supervision of staff. Excellent
interpersonal, phone and digital communication skills. Experience with government standards,
guidelines, and audit process.
EXPERIENCE FACILITY MANAGER/ CASE MANAGER, RESIDENTIAL TREATMENT SERVICES OF ALAMANCE
Aug. 2007-May 2014
Coordinated daily staff responsibilities, monthly staffing schedules and client care.
Daily supervision for staff of RNs, Healthcare Technician, and paraprofessionals.
Annual staff reviews and trainings.
Staff recruitment and interview process.
Provide case management: initial assessment, individual service plan, individual and
group therapy, discharge preparedness, and follow-up.
Assist with government agencies daily and yearly audits.
Prepare numerous internal documentation that assisted in operational affairs:
handbooks, procedures, daily paperwork, staffing orientation, prescreen and intake
packets.
Maintain facility maintenance, internal monthly safety drills, external audits and
restoration projects
EDUCATION NORTH CAROLINA AGRICULTURAL AND TECHNICAL STATE UNIVERSITY- GREENSBORO-
MASTER OF TEACHING- MAY 2010
UNIVERSITY OF NORTH CAROLINA AT GREENSBORO- GREENSBORO-
B.A. POLITICAL SCIENCE- MAY 2004
AMERICAN HEART ASSOCIATION CPR/FIRST AID/AED INSTRUCTOR
ALL REFERENCES AVAILABLE ON REQUEST
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