Customer Service Medical Assistant
Resume:
Qualified Medical Assistant & Phlebotomist
Keya R. Colbert
Washington D.C 20020
Objective
A qualified medical assistant with over 7 year’s healthcare experience as a phlebotomist, as well as working in various types of medical environments, including physician family medical practices, is seeking to expand a career that has demonstrated dedication and earned a reputation for providing premium patient care. I would like to further my career in a position that offers continual career growth and advancement, while allowing me to enhance and utilize my skills to make a positive contribution in the field of healthcare.
Summary of Qualifications
• Over 7 years’ experience as medical assistant and phlebotomist
• Works with adult, pediatric, and geriatric patients
• Performs heel sticks and finger sticks
• Serves a high volume of patients on a daily basis
• Order and stock medical supplies in a timely manner
• Educate and inform patients
• Positive feedback and praise from former patients
• Set up sterile fields and triage
• Worked with a wide variety of doctors such as:
Obstetrics
Gynecologist
Pediatric
Orthopedic
Cardiologist
Podiatrist
Internal Medicine
Endocrinologist
Fertility Specialist
Education
Sanford-Brown Institute Feb 2006 – Nov 2006 Medical Assisting Program
Surattsville High School 1996 - 2000 High School Diploma
Skills
• 12 lead EKG’s
• Vaccines
• Medications
• LCM computer system
• Straight Needle
• Butterfly
• Vacutainer method
• Pediatric
• Geriatric
• Triage
Tools
• spirometer
• autoclave
• glucometer
• centrifuge
• stethoscope
• Sphygmomanometer
• scale
• snellen eye chart
• syringes
• urine dips
• EKG machines
• EMR
• facsimile
• copy machine
Employment
Labcorp June 2008 - current
Clinton, Maryland
Phlebotomist
LabCorp operates a sophisticated laboratory network; with corporate headquarters in Burlington, NC, and more than
34,000 employees nationwide.
Duties and Responsibilities
• As a phlebotomist at LabCorp I work with a high volume of customers on a daily basis.
• I obtain patient’s blood by using the vacutainer method.
• I perform phlebotomy on adult, geriatric, and pediatric patients.
• At LabCorp I execute heel sticks, and also finger sticks when needed.
• I am experienced with a straight needle and a butterfly.
• I also utilize my customer service skills by greeting patients, collecting their correct information that I later enter into our LCM computer.
• Also at LabCorp I give patient’s directions on how to perform drop off specimens.
• I order and stock supplies in a timely manner, discard appropriately any expired items.
• Make sure the lab and office is disinfected and clean throughout the entire work day.
Cignet Health Center December 2006 - June 2008
Temple Hills, Maryland
Medical Assistant/Phlebotomist
Duties and Responsibilities
• As a Medical Assistant I triaged patients by attaining adult and pediatric patient’s weight height, temp, pulse, respiration, and blood pressure.
• I perform 12 lead EKG’s, assist doctor’s with minor surgeries, and procedures. Also, I administered and documented in patients chart injectables such as: vaccines, and medication to pediatric, and adult patients.
• As well as performed phlebotomy by using the vacutainer method (straight needle and butterfly) on our adult and pediatric patients.
• I also entered blood and urine specimens into our three diverse lab computers using test codes and I-cd9 codes.
• I gave patients adult/pediatric nebulizer treatments and spirometry testing when necessary.
• I worked with a wide variety of Doctors such as Obstetrics, Gynecologist, Pediatric, Orthopedic, Cardiologist, Podiatrist, Internal Medicine, Endocrinologist, and Fertility Specialist.
Auto Source February 2006- october 2006
Temple Hills, Maryland
Receptionist/Cashier
Working as a full-time receptionist/Cashier
Duties and Responsibilities
• Assist customers with information about our car dealership and their accounts via phone, and in person.
• Process the numerous sums of cash, credit card, personal checks, and bank checks.
• Process the information into the Reynolds computer system.
• Write proof, draft and type memos/business letters for customers
• Login and distribute license plates.
• I have been complimented on several occasions of my professional mannerisms and empathy in handling the switchboard.
Contact this candidate