Customer Service Medical Assistant

DAWN M. VALDEZ

**** *'Neal Avenue

Pueblo, Colorado 81005

****.******@*****.***

719-***-****

PROFESSIONAL PROFILE

Energetic, dedicated Registered Medical Assistant with strong interpersonal skills. Medical and Customer Service background.

Proven ability to work effectively with people of various ages, cultural backgrounds, and socio-economic statuses. Long-time

interest in the medical field and helping others.

EDUCATIONAL BACKGROUND

IntelliTec, Pueblo, Colorado

• Associates of Occupational Studies, Major in Medical Assisting. January 2013 to April 2014.

• Member of theNational Technical Honor Society, Gold Cord Graduate

SKILLS / CERTIFICATIONS

• • •

Registered Medical Assistant Phlebotomy Pharmacology/Pathology

• • •

IV Therapy Injections Medical Terminology

• • •

CPR Certified Wound Care Surgical Instruments/Sterilization

• • •

EKG Urinalysis HBOT (Hyperbaric Oxygen Therapy)

• • •

Pulse Oximetry Emergency Triage Electronic Health Records

ADDITIONAL EXPERIENCE

Dr. Debra Carpenter DC, FNP-C

http://docdebcarpenter.com/

Medical Assistant/Office Manager February 2014 to Present

Pueblo West, Colorado

• Answered phone calls, greet clients and check them in, and schedule appointments

• Vital Signs, Height and Weight reorded in EHR

• Maintain patient charts and confidential files

• Assist the Doctor in Chiropractic, Acupuncture, Nutrition, and Nurse Practioner

• Run Hyperbaric Oxygen Therapy Chamber and Ion Footbath Detoxification

• Inventory/Ordering

Cashier/Customer Service July 2008 to May 2010

Home Depot

Pueblo, Colorado

• Provided customer service, front end cashier, returns cashier, and Kids Workshop Captain.

COMMUNITY INVOLVEMENT

American Legion Auxiliary Unit 2 September 2009 to Present

Assisted day-to-day operations of The American Legion Auxiliary Unit 2

• Serving as Unit 2 President, from May 2013-Present

• Helping Veterans, community and youth.

Heritage Elementary PTSO September 2011 to September 2014

Increased resources available to students at Heritage Elementary

• Serving as President from 2012-2014

• Serving as Vice President 2011-2012

IntelliTec Ambassador March 2013 to April 2014

• Assisted in New Student Orientations, and helping the new students feel welcomed.

• Assisted in Health Fair at Evraz Steel Mill

• Rake Up Pueblo

• Pueblo Hispanic Education Foundation Telethon

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