Customer Service Front Desk

Patricia Sanders

***********@*******.***

847-***-**** cell

Resume

Experience

** ***** ******* ****** **********

Computer Skills

Word/Excel/EclinicalWorks

Administrative Duties

Coordinate Orthotic manufacturing and Diabetic shoes "from cradle to

grave", including receiving work order, verifying insurance coverage,

determining medical necessity, ordering devices and entering charges,

tracking manufacturing from different labs, assuring devices received at

correct office in time for patient pick up, track and notify doctors of

responsibility for devices monthly through use of spreadsheet and email.

Responsible for transcribing patient notes and operative reports for 10

doctors

Responsible for copying and distributing Medical Records to patients, law

offices and copy services after getting doctors approval and acquiring

written patient consent.

Responsible for communicating with patients regarding disability forms,

filling out said forms and acquiring doctors signatures.

Front Desk/Customer Service/Appointments

Experienced in all Front Desk duties including phone triage, making

appointments for large practice, customer service, updating patient files,

verifying insurance coverage and providing a liason between patients and

doctors/assistants.

Knowledge of ICD9 and CPT Codes, HIPPA/OSHA Regulations

Employment History

1997-2014 Weil Foot And Ankle Institute, 1455 Golf Road, Des Plaines, Il

60016

1986-1997 Des Plaines Foot Clinic, 1275 Oakton Street, Des Plaines, Il

60016

Contact this candidate