Customer Service Representative
Resume:
Rebecca Ravitch
Tampa, FL 33629
*******.*******@*****.***
EDUCATION:
Clark University, Worcester, MA
B.A., Geography, May 2010
Study Abroad:
Universidad Veritas, San José, Costa Rica Spring 2009
Tandem Escuela Internacional, Madrid, Spain Spring 2010
SKILLS: Bilingual Spanish and English, Proficient in Microsoft Office, Intermediate
knowledge of SPSS, CPR Certified
EXPERIENCE:
Uncle Bob’s Storage, Tampa, FL
Assistant Manager, December 2013- Present
• Sold new rentals, scheduled contractors and assured property was well maintained
• Surpassed projected bottom line by 9% YTD
• Surpassed YTD rental income, late fees and merchandise sales by 7.1%, 35.8%
and 31.6% respectively.
• Became one of the top 5% of 500+ stores in late fee collection while still
maintaining an occupancy consistently above 90%
Staples, Tampa, FL
Sales Associate, 2006-2013
• Assisted the store bring in upwards of $50,000/day during the busy season
• Trained new associates
• Utilized downtime to restock shelves and tidy workstation
Capital Ventures of NC, LLC, Durham, NC
Executive Assistant, April 2010- October 2010
• Coordinated contractors for various properties at various locations
• Managed budget spreadsheets
• Organized receipts
City Year, Miami, FL
Americorps Member, August 2011-May 2012
• Increased Algebra I EOC passing rates at Miami Edison Senior High School in
Little Haiti by 31% in one academic year
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