MARKINDA L. FAISON
Laurel, MD ■ 240-***-**** ■ ************@*****.***
PROFILE
Compassionate and professional manner dealing with patients, visitors and families. Able to
work under pressure and deal with high traffic environments. Demonstrated ability to keep
records in an organized manner using electronic and paper filing systems. Knowledgeable of
standard medical procedures, hygiene policies and health insurance guidelines. HIPPA AND
OSHA Certified.
CLINICAL SKILLS & TRAINING
EKG’s / Urinalysis/ Phlebotomy/ Finger Sticks/ Vitals/ Urinalysis
Medical Assistant Certificate – TESST College of Technology
Medical Billing & Coding Certificate – University of DC
WORK EXPERIENCE
Medical Assistant / Receptionist
Greeted and prepared patients for health care visits to include answering phones, performing
data entry, scheduling appointments and completing forms
Escorted patients to exam rooms for evaluations
Assisted with collection of co-pays and insurance authorizations
Took vital signs, kept supplies ready and stocked exam rooms
Performed ancillary testing and tasks such as obtaining EKG’s, injections and drawing blood
Maintained cash draw, disbursement sheets and credit card authorizations
Increased productivity through superior patient interactive and prior department experience,
allowing staff to evaluate more patients
Assisted physicians pulling and preparing charts
Scanned, copied and faxed files in EMR software
WORK HISTORY
Sales Associate – Top Dollar Pawnbrokers, MD 5/2006 to Present
Medical Assistant (Externship) – Office of Dr. Charles Franklin, MD 5/2010 to
8/2010
Office Assistant – Workforce Development, DC 12/2008 to 9/2009
Medical Receptionist – Primary Pediatrics, MD 2/2010 to 11/2012