Service Manager

LEE PAUL GEIST

**** ********* **** ( Coatesville, Pennsylvania 19320

484-***-**** ( *******@*****.***

DFAC MANAGER ( EXECUTIVE CHEF

Exceptionally talented food services management professional with over 20

years of experience leading strategic planning and operations in both

military and commercial environments. Strong creative and organizational

manager adept at providing the planning and structure necessary for

effective menu selection, food service, and kitchen operations. Dedicated

to instilling high standards of performance, food safety, and quality

control in food service staff, including providing training and mentorship

as needed. Traveled extensively overseas to support United States troops

and dignitaries in Iraq and Afghanistan through successful management of

daily food operations at DFAC locations. Demonstrated ability to coordinate

special events and catering services.

DFAC Management ( Food Service ( Project Management ( Team Building &

Leadership ( Kitchen Operations

Supply & Inventory Control ( Purchasing / Ordering ( Menu Planning (

Logistics ( Food Safety ( Cost Control

Budget Administration ( Staff Training & Development ( Quality Management (

Supplier Sourcing ( Negotiation

Production ( Process Optimization ( Staff Retention ( New Site Setup (

Operational Enhancements

National Restaurant Association ServSafe Certified

Active Department of Defense Security Clearance

PROFESSIONAL EXPERIENCE

DYNCORP INTERNATIONAL, Fort Worth, Texas ( 2009-Present

Global military contractor providing aviation and life support services in

Afghanistan, Iraq, and stateside.

DFAC Manager, Afghanistan

Manage execution of the military service contract for food operations and

services for a variety of military personnel stationed overseas. Provide

strategic direction, menu planning, and oversight for all aspects of food

services operations for 4 daily meals, including staff training and

management for up to 100 multinational kitchen personnel. Leverage the

STORES SYSTEM to order and manage food service supply inventory. Administer

staff payroll. Prepare daily reports for the Food Service Manager.

Selected Achievements:

. Maintained 95% below budget expectations every year, resulting in lower

company costs overall.

. Achieved nearly zero staff turnover in an environment that usually sees

high volume staff churn.

. Recovered from a serious DFAC power outage to immediately set up

temporary meal support operations using outside grills, with stable meal

service for 3 days until power restoration.

. Supported startup of new DFAC locations by providing analysis of new

sites and reporting to the county manager. Additionally coordinated

warehouse operations for startup bases.

. Coordinated setup and launch of last-minute food service operations to

supply up to 600 ground forces personnel until the establishment of self-

sustaining food operations.

. Assure the utmost in food safety standards through PLUS safety training

for all personnel.

. Enforce DFAC security by providing briefings on acceptable conduct for

all military and non-military personnel.

. Received numerous certificates of recognition for outstanding performance

from various military units and leadership personnel.

IAP WORLDWIDE SERVICES, Cape Canaveral, Florida ( 2004-2009

Provider of military aviation and life support contract services in Iraq

and Afghanistan.

Food Service Country Manager

Led a military contract engagement to coordinate and deliver comprehensive,

multi-site food services operations for military personnel, Iraqi and

United States dignitaries, and additional foreign VIPs. Defined and

implemented strategic management plans for efficient, streamlined food

service operations governing multiple sites, including ensuring efficient

supply and logistics for all foods and materials.

LEE PAUL GEIST ( Page 2 ( *******@*****.***

IAP WORLDWIDE SERVICES, continued:

Managed food service teams, providing coaching and mentorship to optimize

performance for a multi-disciplinary team tasked with preparation of daily

and locally inspired theme-based meals. Developed and implemented menus.

Handled inventory procurement, supply, and control for both bases and

forward operating bases (FOBs). Drove performance in alignment with

contract terms and service level agreements.

Selected Achievements:

. Supported implementation of full kitchen and dining facility operations

by consulting on DFAC development and construction operations.

. Ensured high standards of quality and consistency by collaborating with

corporate management and clients on monthly operational reviews.

ADDITIONAL ROLES:

. Executive Chef, The Reading Inn (2001-2004): Coordinated food service

operations, event planning, catering, and tavern / fine dining

experiences. Achievements include cutting staffing and inventory / food

costs, as well as lowering staff turnover for kitchen personnel.

. Executive Chef, The Historic Strasburg Inn (1995-2001): Full authority

over food service and management, including special events, fine dining /

tavern dining, and more. Achievements include generating $1 million

growth in food service revenues, as well as achieving lower operating /

staffing costs without suffering losses in food quality or service.

. Executive Chef, Caf LaGrande (1994-1995): Managed fine dining and

special event planning and execution. Introduced the concept of the "Food

Show" buffet, which grew to deliver 50% of overall food service revenues.

. Executive Chef / Front Line Cook, The Peddler Inn: Coordinated food

service and staff operations for a 200-seat restaurant. Took over in the

absence of the owner to provide strategic direction and leadership for

the business.

LEE PAUL GEIST

1330 Telegraph Road ( Coatesville, Pennsylvania 19320

484-***-**** ( *******@*****.***

Name

Job Title

Company

Address

Dear [NAME]:

With over 20 years of combined experience as a DFAC manager and Executive

Chef for fine dining and hospitality locations, I am a highly skilled

senior food services management professional now seeking to build on my

career by joining your company as [JOB TITLE]. Throughout my history I have

provided the strategic leadership necessary to impart organizational

structure in complex, demanding food service environments with stringent

requirements for quality, safety, and security, offering leadership and

insight into everything from menu planning to purchasing, logistics, and

inventory control.

In addition, I have dedicated myself to optimizing performance, quality,

and efficiency in food service operations, starting with providing the

utmost in positive mentorship and training to personnel and moving on to

process and cost optimization - resulting in a seamlessly functioning

kitchen and production environment that provides a highly satisfactory

customer experience. Highlights of my achievements:

. Maintained 95% below spend expectations every year, resulting in lower

company costs overall.

. Recovered from a serious DFAC power outage to immediately set up

temporary meal support operations using outside grills, with stable meal

service for 3 days until power restoration.

. Supported startup of new DFAC locations by providing analysis of new

sites and reporting to the county manager. Additionally coordinated

warehouse operations for startup bases.

. Coordinated setup and launch of last-minute food service operations to

supply up to 600 ground forces personnel until the establishment of self-

sustaining food operations.

. Supported implementation of full kitchen and dining facility operations

by consulting on DFAC development and construction operations.

. Ensured high standards of quality and consistency by collaborating with

corporate management and clients on monthly operational reviews.

I firmly believe that my accomplishments demonstrate the skills necessary

to be a significant asset to your company. For further details on my work

history, qualifications, and achievements, please view the included resume

and contact me at your earliest convenience. I can be best reached via

email at *******@*****.***. Thank you, and I look forward to speaking with

you.

Sincerely,

Lee Paul Geist

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