Customer Service Mechanic

JASON DUTTON

*** **** *** *, *****, AR * ****

Cell: 4-79-802-****

*****.*******@*******.***

SUMMARY

All Wheel Mechanic with more than 6 years in the US Army. Successfully led training programs for thousands of

soldiers. Reliable, diligent and flexible professional with superb communication capabilities.

Mechanic with extensive hands-on experience in engine repairs and replacement. Certified in brakes, front end steering

and suspension.

Mechanic equipped with the top quality customer service skills and proper certifications necessary to provide excellent

auto repair services.

HIGHLIGHTS

Superior customer service Excellent communicator

Diagnosis and repair Print and electronic media

Hydraulic equipment Deadline-driven

Preventative maintenance Exceptional problem solver

Suspension and alignment Skilled multi-tasker

Electrical systems Dedicated team player

Brake systems expertise Active listening skills

Equipment safety expert Strong organizational skills

Small engine mechanics Sharp problem solver

Skid loaders Energetic work attitude

Brake repair and replacement Inventory control familiarity

Inventory tracking Adaptive team player

Automotive logistics and procedures knowledge Strategic planner

Works well independently

Decisive

ACCOMPLISHMENTS

Deployed to Iraq from Sept 09-Sept 10.

Deployed to Afghanistan from Jan 14-Dec 14

EXPERIENCE

US ARMY

09/2008 to 12/2014

All Wheel Mechanic (Diesel)

Followed checklists to verify that all important parts were examined.Serviced air conditioning, heating, engine-cooling

and electrical systems.Examined vehicles to determine the extent of damage or malfunctions. Rebuilt faulty assemblies,

including steering systems and linkages. Repaired and replaced belts, hoses and steering systems. Specialized in servicing

brakes and fuel systems. Communicated with customers regarding vehicle issues and potential repairs. Communicated

with customers regarding vehicle issues and potential repairs. Operated pneumatic tools and air compressors. Removed

and replaced tires, shocks, struts and brakes. Contributed to repeat and referral business by using strong customer service

and problem solving skills. Vacuumed car interiors to remove dirt and debris and cleaned upholstery and surfaces.

Organized work records and filed reports. Reassembled engines and made adjustments as needed. Ordered accurate

amounts of parts and supplies to maintain necessary inventory. Guided mechanics with decisions concerning repair and

replacement of parts. Worked on a variety of vehicles, including semi-trucks and tow trucks. Stock room control and

established reorder points.

TREE SERVICE

Garfield, AR

03/2008 to 09/2008

Laborer

Worked as a general laborer for a tree service for 7 months. Had accountability for 3 weed eater and 2 chain saws.

EDUCATION

2016

DIESEL TECHNOLOGY: DIESEL TECH

NWTI, Springdale, Arkansas, US

Continuing Education in Diesel Technology from Spring 2015-Spring 2016.

AUTOMOTIVE TECH 2011

Central Texas College, Fort Leonard Wood, Missouri, US

Attended 8 hrs of Automotive Tech courses.

2008

GED

Adult Development Center, Rogers, AR, US

MILITARY EXPERIENCE

US ARMY (ACTIVE DUTY)

09/2008 to 12/2014

All Wheel Mechanic 91B

ADDITIONAL INFORMATION

I am currently deployed to Kandahar, Afghanistan. I will be returning in mid DEC to Rogers, Ar and this will end my

active duty for the US Army. I will be attending NWTI from January 2015 until mid April 2016 to try and further my

skills as a Diesel Mechanic. I am also enlisted in the national guard in Rogers, AR. I am looking for a part-time job inside

my skill set so that when the summer of 2015 comes I have a steady work place for my OJT.

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