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Manager Sales

Location:
India
Posted:
September 23, 2014

Contact this candidate

Resume:

Nisanth Babu

Valupurayidathil (H),Naiplave Road

Elamgulam, Koorali P.O,Kottayam 686522

Ph: 048**-****** mob: 944-***-****

Email : ***********@*****.***

CAREER OBJECTIVE

To excel in the field of Hotel Industry by putting my skills, emphasizing on effective Hotel Management

Techniques.

Experience

Presently working as General Manager at Hotel Hills Park

Duties and Responsibilities:

1. Leads the executive committee team in the development and implementation of hotel-wide

strategies.

2. Demonstrates and communicates key drivers of guest satisfaction for the brands target

customer; ensures core elements of the service strategy are in place to produce the desired

results.

3. Is highly visible and interfaces with customers on a regular basis to obtain feedback on

quality of product, service levels and overall satisfaction.

4. Sets goals and expectations for executive committee members. Coaches team by providing

specific feedback to improve performance.

5. Ensures hotel policies are administered fairly and consistently.

6. Builds relationships with key customers through personal involvement in the sales process.

7. Review financial reports and statements to determine how business unit is performing

against budget.

8. Understands the owners perspective. Manages an effective balance between the owners

interests and companys interests and develops solutions that create value for both.

Organization : Sreevalsam Residency(Trivandrum)

(From 01-01-2011 to 15-12-2012)

Job Title : Manager Operations

Job Responsibilities

Interacting with guests for their valuable feedbacks and implementing high class service strategies,

strategizing policies & procedures in the operating systems to achieve greater customer delight. Handling

entire hotel operations. Driving sales initiatives to achieve business goals & managing sales team to

achieve them.

Developing and managing all the F&B outlets. Managing the duty roster for the staff including their

leave,& appraisals

Organization : Kanoos Residency (Guruvayoor)

(From 24-09-2008 to 30-11-2010)

Job Title : F&B Manager

Kanoos Residency is a Four Star hotel at Guruvayoor with 55 rooms,

two Restaurants one coffee shop and banquet facilities

Job Responsibilities

1Effective manpower planning for function.

2Guest relation

3Staff training

4Sales & Marketing

Organization : Kumar Palace (Punalur)

(From 01 03 2006 to 22 03 2008)

Job Title : F & B Manager

Kumar Palace a Luxury three Star Hotel at the heart of Punalur with a 20 deluxe centrally Aircon. rooms,

Multi Cuisine Restaurant, Banquet facility, Board rooms, Executive & Local Bar.

Job Responsibilities

6Make through supervision of all F & B Service activities in the hotel

7Responsible for effective day to day functioning

8Guest relation

Manpower Planning & Staff recruiting

9Banquet Marketing

Organization : Mayfair Lagoon (Bhubaneswar)

(From 01 09 2003 to 31 01 2006)

Job Title : F & B Executive

Mayfair Lagoon is a 5 Star Deluxe resort in Bhubaneswar with separate Indian, Chinese, Continental,

restaurant along with Super Snacks & Hot Bread restaurant. It has 67 rooms and Banquet facilities.

Job Responsibilities

10Responsible for effective day to day functioning of F & B Outlet

11Guest relation

12Staff training

Organization : Hotel Arya, ( Ranchi)

(From 01 08 2002 to 31 07 2003 )

Job Title : Captain

Hotel Arya is a 4 star Hotel with Multi Cuisine restaurant, Coffee shop, Bar and Banquet facilities &

Permit rooms.

Job Responsibilities

13Responsible for Restaurants, as well as rooms also.

14Guest relation

Organization : Hotel Chinar, (Ranchi)

(From 02 04 2000 to 30 10 2000)

Job Title : captain

Hotel chinar is a 3 star Hotel with Multi Cuisine restaurant, Bar and Banquet facilities and Permit rooms

Job Responsibilities

15Responsible for smooth functioning of Restaurant

16Guest relation & Banquet Marketing

Organization : Taj Residency (Nashik)

From 18 05 98 to 19 10 98

Job Title : I.T

Job Responsibilities

18Undergone through training in all major department like F & B service, Front Office, House Keeping &

Food Production.

Technical Qualification:

Three year Diploma in Hotel Management Catering Technology and Applied Nutrition from Indian

Institute of Science and Management Pundag, Ranchi.

Personal Details:

Name : Nisanth Babu

Fathers Name : Mr. V.George Babu

Date of Birth : 20 02 1978

Marital Status : Married

Nationality : Indian

Religion : Christian

Languages known : English, Hindi, Malayalam

Hobbies : Sketching

Permanent Address : Valupurayidathil (H)

Naiplave Road

Elamgulam,Koorali P.O

Kottayam – 686522

Ph 048**-******

Mob – 944-***-****

Passport Details

Passport NO J2485274

Date of Issue 03/01/2011

Date of Expiry 02/022021

Reference: Mr. Sujith

Corp.General Manager

Sreevalsam Group

Vembayam

Kerala

Mr. George Varghese

General Manager

Riviera suites

Thevara. Kochi

Kerala.

Date:

Place:



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