Fashion, Assistant, Customer Service, Sales

Nicole Heller

570-***-****(mobile) - **********@*****.***

EDUCATION:

Fashion Institute of Technology, State University of New York

Bachelor of Science, Advertising and Marketing Communications; May 2011; GPA: 3.67

EXPERIENCE:

Online Passport Expeditors - Delray Beach, Fl

02/2013- Current

•Media relation; Facebook, Twitter, Instagram, Pinterest, bloging

•Assisting customers with the process of expediting their passports

•Assisting with refunds, sales of service, and accounting

Clinique - Lord & Taylor, Mizner Park, Boca Raton Fl

12/2013 - 02/2014

Beauty Advisor

•Develop and maintain clientele by building relationships

•Assist customers in doing facial and makeup consolations for their beauty and skincare needs

•Keeping counter stocked and organized

•Drive sales goals

LF Boca, Mizner Park, Boca Raton, Fl

01/28/13 – 05/07/13

Sale Associate/ Fashion Stylist

•Built client books through trust and loyalty with customers for style and fashion advice

•Created repeat sales with client base through built trust and loyalty with client

•Maintained, organized and assisted with high level of inventory and shipments

Mercedes Benz of Delray, Delray Beach, FL

07/12-01/24/13

Loaner Agent

•Built loyalty and trust by providing service customers with loaner vehicles

•Inspecting loaner vehicles with customer during lending process and upon vehicle return

•Maintaining visual look of vehicle and vehicle maintenance and service when needed

•Maintaining records of all loaner vehicles, in addition to their correspondence with customers’ service

INTERNSHIPS:

Exposure USA, New York, NY

09/10-12/10

Public Relations Intern

•Facilitated, trafficked and assisted with all sample requests for various collections and stylists

•Maintained and organized fashion collections kept in-house

•Assisted in coordinating and executing events approved by client

•Assisted with visual merchandising in showroom for fashion collections kept in house

Exposure 360, London, England

06/10

Public Relations Intern

•Assisted with media outreach, lists and reports

•Aided in tracking and archiving press activity

•Assisted with project research

John Varvatos, New York, NY

09/09-12/09

Public Relations Intern

•Assisted in maintaining media lists, as well as sample and contact databases

•Assisted with maintaining and providing an attractive visual feel of showrooms

•Tracked and archived press activity

•Fulfilled all media/sample requests; Corresponded with fashion editors & stylists

SKILLS:

Microsoft Office (Word, Excel, PowerPoint), Internet, Visuals, Customer Relations, Organization

References Available Upon Request

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