Project Manager Supervisor
Resume:
PAUL S. WHERRY
Dallas, TX *****
**********@*****.***
OBJECTIVE: To secure a challenging position that requires a highly
organized, proactive, and detail-
oriented professional who succeeds
using leadership, communication, and problem-
solving skills.
TECHNICAL KNOWLEDGE
. Microsoft Office Suite
. Project Management (PM) including
utilizing V-lookups and Pivot Tables
. Provision using legacy ordering
systems, including EXACT and NOCV
. Design for Fiber transport for
broadband services and Verizon
transport infrastructure
. Design for ISDN, Frame Relay, PRI,
Flexgrow and Fractional T1 services
. Design for inter-office trunks, DS0, DS1, DS3,
SONET, Message and Dark Fiber
. Granite, IWOS, CTS, BORG, TBS (Metasolv), AAIS-DS,
AAIS-Core, AAIS-Base, NOCV, TIRKS, WFA-C, WFA-DO,
SAM, TTE, REACT, V-Repair, NERD, AWAS, Work Bench,
Lotus Notes, Outlook, E-Center and RDM
EXPERIENCE: Axcent Networks (for AT&T Mobility)
July 2010 - Present
Integration Project Manager
Plano, Texas
. CPDO Project Manager reporting directly to ATTM upper
management on both national and regional projects
including:
- Initial site migrations for the west and
midwest regions
- PIU adjustments
- CRIS to CABS billing conversions
- EoMW migrations
- GIGE tracking and engineering.
. Designed DS1 and ENET circuits.
Verizon Inc.
Field Foreman November 2008
- May 2009
Burlington, New Jersey
. Supervised 18 installation and maintenance
technicians throughout southwest New Jersey for large
businesses and local customers. Measured on daily,
weekly, monthly, and yearly metrics for overtime
hours, productivity objectives in new installations,
maintenance, and plant test date job completions.
. Conducted monthly safety meetings and field
observations.
PAUL S. WHERRY
Dallas, TX 75254
**********@*****.***
Supervisor - Remote Test Center &
Circuit Designer November 2007 - November 2008
Fort Wayne, Indiana
. Supervised 28 testers for both installation and
maintenance orders for the Verizon west region
footprint on a 24x7 basis.
. Responsible for monitoring employee inbound call
proficiency.
. 1st line escalation Manager.
. Team Lead for new ACD implementation.
. Designed DS0 and DS1 level circuits for midwest and
southwest regions.
Supervisor - NECA Team/DS3 & Projects Team November 2005
- November 2007
Irving, Texas
. Led a team tasked to quote, load, and adjust billing
routes.
. Company representative to NECA.
. Supervised all design projects.
. Designed DS3 and above circuits.
. Trained proper ergonomics to staff.
. Coordinated safety and emergency preparedness.
Supervisor -
BRPC/West Advocate November 2003 - November 2005
Irving, Texas
. Led a team tasked to:
-Resolve customer complaints
-Audit performance of field personnel
-Correct service issues
. Made weekly and monthly presentations to management
on performance metrics
Specialist - Circuit Design June 2002 -
November 2003
Irving, Texas
. Designed message trunks for Class 5 switches (DMS10
through DMS250, GTD-5, 5ESS).
Analyst - Circuit Design
September 1998 - June 2002
Irving, Texas
. Designed hi-cap (T1) circuits using TBS (Metasolv)
and AAIS network operating systems.
EDUCATION: North Texas Academy Graduate 1997
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