Human Resources Manager
Resume:
Jeffrey A. Lambert
Orrville, Ohio 44667
***********@************.***
Objective: A leadership human resources role, which will utilize my skills
and allow me to add value to the organization through improved employee
performance in a cost effective manner.
Experience:
STERIS Isomedix Services, Mentor, Ohio
Global leader in infection prevention, contamination control, surgical and
critical care technologies. The Isomedix Services segment offers contract
sterilization services through 18 processing facilities in U.S., Puerto
Rico and Canada. Operations are in a process/warehouse setting employing
25-100 employees at each facility. Market focus is in the medical device,
pharmaceutical, consumer, industrial and salvage markets. 24/7 operation
Regional Human Resources Manager - 8/2004 to present
. HR responsibilities for the facilities in Spartanburg, SC, Vega Alta,
Puerto Rico, Grand Prairie, TX and El Paso, TX with experience in our
Ontario, Canada facility.
. Two HR Coordinators direct reports and dotted line reports at plant
sites. I report to the Sr. Director of Human Resources.
. Provide guidance and support to other Regional HR Managers in the
field to ensure practice consistency
. Corporate level involvement in process improvement, new system
integration and the development of new practices for which recognition
of results was honored.
. Employee Relations
o Administer annual Mercer employee engagement survey which
includes distribution, employee group meetings with findings and
feeding, and propose solutions to employee concerns to each
management team resulting in stronger employee engagement.
o Mentor, coach and support managers with employee matters
o Prepare and oversee development plans for underperforming
employees to bring about change and improve productivity.
. Training/Development
o Assess training needs of management and hourly workforce and
provide resources
o Facilitate and deliver training events, so including topics such
as Dealing with difficult employee situations, Violence in the
Workplace, Drug Free Workplace, 5s, Resolving Conflict,
Communication, Performance Management, Delegation, Basic
Principles of Management, Security Awareness training, Lean
events at facilities
o Developed and implemented performance evaluation form for the
hourly workforce to improve productivity.
o Facilitate annual zone and facility meetings with training
materials to improve business operations
. Succession Planning/Talent Management
o Meet with Zone Director, VP of Operations to discuss talent
review, succession and implement development strategies
. Recruitment
o Foster relationships and negotiate staffing agency contracts for
facilities.
o Recruit and interview for production supervisors, plant
managers, quality managers and maintenance managers
o Recruit and identify skilled labor candidates for facilities
o Developed evaluation report card for new hourly workers to
assist management in better hiring decisions
o Defined hiring procedures for the business segment
o Integrated the Isomedix Services position requisition system to
the Corporate system
o Oversee and ensure AA plan goals are achieved
. Annual Budget
o Assists Sr. Director of Human Resources with HR budgeting
preparation
o Work with facilities to determine manpower planning and
requirements for fiscal year
. Prepares written justification for budget meetings
. Presents staffing adds and changes at annual budget meeting
to finance and senior management
. Benefits
o Present benefits open enrollment at facilities covering all
shifts
o Assist and resolve employee benefit issues
. Salary and Wage
o Participate in annual wage surveys for wage matrices at each
location
o Create job offers for salaried positions
. Health and Safety
o Support and assist with safety initiatives for the
Environmental, Health and Safety department
. New hire and annual physical requirements per Corporate and
OSHA requirements
. Notable Successes at STERIS
o Negotiated and passed collective bargaining agreements for
Whippany, NJ and Northborough, MA locations
o Defeated union organization attempt in South Plainfied, NJ
o Reduced time to fill open key positions 25%
o Re-negotiated employee physical expenses, savings great than
$10,000 annually.
o Improved employee relations
o Established physical capacity program for material handlers and
operators with ergonomics team to reduce workplace injuries and
enhance profitability.
o Developed I-9 employment verification and E-verify procedures
for business segment to assure compliance.
o Established HR practices in a growing and undeveloped human
resources environment
o Implemented effective attendance policies for facilities that
meet the cultural difference at each location
o Designed and implemented performance evaluation system for
hourly positions
o Standardized employment hiring practices for two El Paso
facilities
Burner Systems International, Mansfield, Ohio
White goods manufacturing supplier for the gas appliance industry. 250
employees. Reported to Director of Operations; Two HR generalists.
Facility closed and relocated to Mexico
Manager, Human Resources/Safety - 12/2003 to 8/2004
. Responsible for all human resources, training and safety activities
. Staffing for factory and professional positions
. Developed and administered health insurance plan and employee benefits
Shearer's Foods Inc., Brewster, Ohio
Snack foods manufacturer and distributor. 300 employees. Reported to
President/CEO. Supervised two HR generalists.
Manager, Human Resources - 12/2001 to 3/2003
. Developed and implemented a competitive and cost effective health
insurance program. Responsible for plan design of self-insured
program. Established a progressive health plan for 2003.
. Established EEO-1 compliance - Ensure legal compliance for state and
federal employment laws.
. Union avoidance. Pushed back organizational attempt without a vote.
Burner Systems International, Mansfield, Ohio
White goods manufacturing supplier for the gas appliance industry. 250
employees. Reported to Director of Operations; supervised two HR
generalists.
Manager, Human Resources - 8/2000 to 12/2001
. Staffing of factory, office, professional and technical positions.
Reduced turnover
. Managed State Workers' Compensation Program. Received $25,000+ refund
from the State of Ohio
. Designed and developed new health plan increasing benefits and service
to employees
. Performed market analysis and recommended new pay structure for non-
exempt
. Re-established the safety committee with positive involvement from
factory employees
. Established programs to ensure compliance with EEOC, ADA, FLSA, OSHA,
workers' compensation and other applicable laws
. Initiated and published a monthly news memo to employees
. Established Section 125 plan for health insurance plan
The Will-Burt Company, Orrville, Ohio
Metal fabrication, machining, paint and assembly manufacturing company.
300 employees. Reported to the Director of Administration. Supervised two
HR generalists and receptionist
Manager, Human Resources - 12/92 to 8/2000
Production Control Clerk
. Managed the self-insured workers' compensation program. Reduced
claims costs by $50,000.
. Staffed exempt and non-exempt positions
. Policy administration
. Performed wage and salary administration for factory and office
personnel with ties to a performance appraisal system
. Administered 401(k) and E.S.O.P. retirement programs
. Established internal pre-apprenticeship program for Machinists and
Brake Press Operators
. Arranged and organized Company events for employee appreciation
. Developed and created job descriptions
. Member of the Company's Environmental Health and Safety Committee
. Developed orientation programs for new hires
Education:
Duquesne University, BSBA with emphasis in Human Resources
Computer Software:
Microsoft Office, ADP, HRsmart and Oracle
Professional Affiliations/Activities:
Society for Human Resource Management
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