Customer Service Data Entry

Jigme Thile

Cell: 647-***-**** ***-****

King St W

*********@*****.*** Toronto, ON

M6K 1G7

OBJECTIVE

Position Applied For.

EMPLOYABILITY SKILLS

• Telemarketing skills, strong oral communication, interpersonal and

problem solving skills.

• Data entry, lead generation & exceptional customer service skills. Meet

monthly performance objectives; including sales targets, call quality and call

handle time.

• Responsible, co-operative, punctual, reliable, organized, motivated to learn

& demonstrate leadership skills. Able to take direction, work well under pressure

and complete tasks accurately in a timely fashion & with minimal supervision.

• Proficiency in Microsoft Office (Word, Excel & PowerPoint).

• Familiar with Salesforce (CRM software) and SEO.

• Languages: English, Nepali, Hindi and Tibetan.

• Valid G2 driving licence.

EDUCATION_AND TRAINING

September 2011 - Present Ryerson University Toronto, ON

• Bachelor of Commerce (Business Management), 4th Year

• Major: Marketing Management

• Minor: Economics

• Expected Graduation: April 2015

January 2014 – March 2014 IFSE Institute Toronto, ON

• Canadian Investment Funds Course (CIFC)

• Life License Qualification Program (LLQP)

Spring 2013 YMCA North York Toronto, ON

• Bank Teller Training

February 2010 - May 2011 Parkdale Collegiate Institute Toronto, ON

• High School Diploma

EXPERIENCE

Feb 2011 – Sep 2012 Cambridge Mercantile Group Toronto, ON

• Financial Services Representative (B2B)

• Generate leads for foreign exchange & payment solutions services.

• www.cambridgefx.com

Aug 2010 – June 2011 Miratel Solutions Inc. Toronto, ON

• Lottery Services Representative (B2C)

• Sell charity lotteries & data entry

• www.miratelinc.com

2007 – 2010 Serving Minds Pvt. Ltd. Kathmandu, Nepal

• Website Services Representative (2007 – 2009) (B2B)

• Generate leads for website designs.

• Fulfillment Specialist (2009 – 2010)

• Follow up with leads and sell websites. Managed sales representatives.

• www.servingminds.com.np

INTERESTS AND ACTIVITIES

• Meeting & talking to new people, listening to music, basketball, soccer,

internet.

REFERENCES

Available on Request.

Contact this candidate