Clerical, Organizational, Customer Service, Sales

Taylor Moore

** **** ***** ***** • Rochester, NY, 14625

585-***-**** • *****.*.******@*****.***

EDUCATION Nazareth College, Rochester, NY Niagara University, Niagara Falls, NY

B.S. in Business Administration Completed 30 credits in Liberal Arts

Minor in Music Fall 2010-Spring 2011

May 2014 GPA 3.8 Magna Cum Laude

Phi Kappa Phi Honor Society

Sigma Beta Delta International Honor Society

Relevant Coursework:

• Organization and Management Introduction to Hospitality

• Written Communication for Management Entrepreneurship I & II

• Management Ethics Principles of Marketing

• Managerial Uses of Accounting Survey of Computer Applications

EXPERIENCE Young Entrepreneurs Academy, Henrietta, NY (2014 - present)

Program Coordinator - Create schedules, prepare and customize lesson guides, and update

applications and flyers in Adobe Illustrator for each class location. Complete clerical work by

maintaining supplies inventory, anticipating needed supplies, FedEx, and organizing files. Greet

clients, direct to scheduled appointments, and answer visitor questions. Manage volunteer projects.

INTERNSHIP Woodcliff Hotel & Spa, Fairport, NY (Summer 2013)

EXPERIENCE Sales & Marketing Intern - Assisted the sales and marketing efforts of the hotel. Clerical work

included filing of files and contracts, prospecting, Internet mining, data entry, and completed menu

revisions and updates. Sales & Marketing work included shadowing Sales Manager on site tours,

assisting Catering Sales Manager during weddings, and completing competitive set hotel lists.

Bella Weddings, Rochester, NY (Summer 2012)

Event Planning Intern - Provided office support for local wedding and special event planner,

transferred information into online wedding planning workbook and organizing supplies. Worked on

site for events including set up, take down, and event management. Learned small business

characteristics. Enhanced organization, problem solving, collaboration and interpersonal skills.

ORGANIZATION “Naz Market” Service Learning, Rochester, NY (2013)

EXPERIENCE Collaborated in the organization, planning, and management of the Nutrition Lab science project

program. Communicated with teachers in the Rochester City School District to coordinate logistics

of student participation, and aided student event attendees throughout presentations.

CUSTOMER Dolce Cupcakery, Rochester, NY (2013 – 2014)

SERVICE Counter Cashier – Managed storefront independently, obtaining products from bakery and

handling sales to patrons. Processed all register transactions in a respectful manner.

EXPERIENCE

Red Robin Gourmet Burgers, Webster, NY (2011 – 2013)

Server – Provided friendly, customer service, connecting with guests while serving drinks and food.

Effectively advised guest’s orders, managed time to best meet guests’ needs, and ensured guests had

a good experience. Handled checks/payments and processed register transactions.

COMPUTER PC and Macintosh Environments

SKILLS Microsoft Word, Excel, and Power Point, Basic Adobe Illustrator, Internet, Web-based email

Scanners, copiers, digital and video cameras

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