Customer Service Representative
Resume:
CHRISTINA M. CHAMBERS
Douglasville, GA 30135
Phone: 678-***-****
Email: **************@*****.***
Summa ry of Qualifications
Exceptional leader, technically savvy and self-motivated with an independent
a tti tude
Outstanding relationship building, communications and presentations skills
Easy adaptable to new technology, work situations and environments, and also
d riven to succeed
Software Experience
MS Windows OS
Proficient with M icrosoft Office Suite:
o MS Word,
o MS Excel,
o MS Access,
o MS PowerPoint,
o MS Outlook
Adobe Reader
C HR IST I NA M. CHAMBERS
3523 Red Maple Court
Douglasville, GA 30135
Phone: 678-***-****
Email: **************@*****.***
P rofessional Experience
PARK’N TICKET, Atlanta, GA 04/13-
3/2014
Administrative Assistant, Customer Transport
Routinely managed work shift of up to 8 employees and co-workers without
supervision. This task required mult i-tasking, delegation and communication
s trengths to maintain a positive working environment
Applied leadership and organizational skills when serving as dispatch point of
contact, for up to 7 drivers at once. Along with prioritization and delegation, this
t ask required focus, precise instructions and effective communication abilities to
ensure the control and safety of the t ransporters and customers.
Established and maintained business relations by listening to and assisting
customers with various t raveling challenges with a secondary goal to improve
i ndividual t ravel experiences by keeping customers up-to-date and informed.
Assisted with the management maintenance of office logs and accounting records
Regularly conducted office financial t ransactions and assisted with employee payroll
recordkeeping
Transported customers to and from the airport
C HR IST I NA M. CHAMBERS
3523 Red Maple Court
Douglasville, GA 30135
Phone: 678-***-****
Email: **************@*****.***
UN IPART LOGISTICS, Atlanta, GA 06/12-03/13
Inventory Controller, Customer Service Representative
Processed product returns and customer concerns with a goal of the mutual
satisfaction of the customer and the company
Routinely exceeded all the company key performance indication (kpi) targets. This
eventually led management to study my personal work habits with the intention of
i mplementing newer motivational discoveries into the workplace to improve overall
p roductivity
Collaborated with UK sister-company representatives to investigate various ways to
i mprove local production
Inspected and documented faulty return i tems
EVERGREEN SWEETENERS, Atlanta, GA 02/11-
05/12
Warehouse, General
Certified Electrical Pallet Jack operator
Certified Sit down forklift operator
Conducted quality control inspection of finished products
C HR IST I NA M. CHAMBERS
3523 Red Maple Court
Douglasville, GA 30135
Phone: 678-***-****
Email: **************@*****.***
Served as a team member of the company internal auditing team
Performed data entry of daily operations to monitor production goals
Assisted with the t raining of new employees
UN IVERSITY OF SOUTHERN M ISSISSIPPI, Hattiesburg, MS
07/06-11/09
Campus Police/Dispatcher
Patrolled designated areas to ensure student and faculty safety and security
Enforced campus regulations and rules to promote cooperation, and respect and
orderliness within the USM campus
Maintained a professional law enforcement image at all t imes while dealing with
each occurrence in the same professional manner and method
Exercised independent judgment in determining when there is reasonable suspicion
cause existed to search and/or detain when force may be used and to what degree
Able to communicate effectively and coherently over law enforcement radio channels
w hile initiating and responding to radio communications
Operated and utilized safety equipment
Operated a law enforcement vehicle in emergency situations and in congested t raffic
Filed patrol reports after each the beginning and ending of each shift which required
s trong interpersonal, wri t ten, and verbal communication skills
C HR IST I NA M. CHAMBERS
3523 Red Maple Court
Douglasville, GA 30135
Phone: 678-***-****
Email: **************@*****.***
Responded to emergency calls around the campus such as t raffic incidents and
personal injuries
Assisted with the t raining of new campus officers
Inspected and maintained assigned equipment and clothing
Experienced with required “10-code” message t raffic communication
Pursued additional t raining on various methods of prevention and safety
Effectively processed, coordinated and prioritized incoming calls in emergency
situations which also required the ability to input and retrieve computer data
quickly as well as immediate independent judgment
UN ITED STATES NAVY, GREAT LA KES, I L
03/05/-08/05
Yeoman, Veteran: Service Assignment-03/05-03/10
Perform various administrative duties related to management and maintenance of
m ilitary personnel and official meeting records. Understood and applied federal
p rivacy awareness guidelines during the processing of all personally identifiable
i nformation.
Responded to and routed various levels of phone and email communications from
m ultiple telecommunication sources
* *DD FORM 214 is available upon request**
C HR IST I NA M. CHAMBERS
3523 Red Maple Court
Douglasville, GA 30135
Phone: 678-***-****
Email: **************@*****.***
EDUCAT ION
Antonelli College, Hattiesburg, MS
B usiness Management, 2014
Contact this candidate