Rahul Srivastava
Tel: 987-***-****, 033-******** ® E Mail: ****************@*****.**.**
Seeking assignments in Operations Management/ CRM / Business Development with a frontline organisation
preferably in Marketing/ Banking / Finance / Advertising / Analysis
SYNOPSIS
1An incisive professional with nearly 2 years 4 months of experience in the areas of Marketing, Merchandising, E
Commerce, Operations Management, Business Development and Client Relationship Management.
2Is presently associated with Durakart Marketing Pvt. Ltd, Kolkata as Merchandising and Operations Manager.
2Deft at sharing the company’s vision with the employees and marketing functions.
3Demonstrated abilities in coordinating with internal / external departments for smooth operations.
4Possess excellent Communication, Relationship Management & Team Building Skills with dexterity in mentoring and
managing sales and marketing teams.
KEY RESULT AREAS
Merchandising
1 Managing the brands and taking care of Clientele Account.
2 Managing the inventory.
3 Making the products and services available to the desired resource for the completion of the task.
4 Being the point of contact of the Clients.
5 Managing and Expanding the Clientele.
6 Marketing the Brands involvement from the planning and execution stage.
Operations Management
7 Managing the branch operations, providing complete range of marketing services for smooth & complaint free branch
functioning.
8 Handling the process of visual advertising & brand management of the department.
9 Taking Care of the day to day operations
Business Development
10 Identifying prospective business, establishing strategic partnership and alliances, generating business from the existing
accounts and achieving profitability and increased sales growth.
11 Exploring potential business avenues to penetrate new accounts and expand existing clientele; supporting the product
team in customizing micro finance, products to meet specific needs of clients.
Client Relationship Management
12 Mapping client’s requirements to meet the specific needs for the customers.
13 Building and maintaining healthy business relations with major clients, ensuring customer satisfaction by achieving
delivery & service quality norms.
14 Providing first line customer support by answering queries & resolving their issues; ensuring minimum Turn Around
Time.
ORGANISATIONAL EXPERIENCE
Dec’13 till present Durakart Marketing Pvt. Ltd Merchandising and Operations Manager
Kolkata
Role:
1 Growing Clientele, Acquiring new clients.
2 Managing the Clientele and Brands, taking care of the Clients Account.
3 Being the Point of Contact for the Brands.
4 Marketing the brands with active participation from Planning to Execution stages.
5 Inventory management.
5 Taking care of the day to day operations of the organisation.
Accolades:
1 Successfully work with Pan India clients.
2 Acknowledged for attaining the set targets of the assigned Business Area.
3 Acknowledged for the efficient work in Marketing and Merchandising Functions.
4 Have successfully managed exhibition for a brand of the company and its products with appreciations from the
management for the task performed.
Feb’13 to Aug 2013 Brainware Group of Institutions. Group Leader Student Relations
Kolkata
Role:
1Managing an array of operations including Marketing, Branding & Visual Advertising of the department named BRAINZ.
2Meeting the weekly, Monthly Quarterly and yearly targets.
3Managing the teams of the Regional offices.
Accolades:
1 Acknowledged for attaining the set targets of the assigned Business Area.
2 Acknowledged for the efficient work in Marketing and Advertising Functions.
Jan’11 – Nov’ 2011 Revolution H.R Consultants, Kolkata Business Development Executive
Role:
1Handling the Business tie ups
2Cold Calling
3Client Handling
4Relationship Management
Accolades:
1 Successfully work with Kolkata based clients
Oct’10 Jan’11 TLC Relationship Management Pvt.Ltd, Kolkata Associate Intern
Role:
1 Handling the process of Kenilworth Group of Hotels
2 Sales Function
Accolades:
1 Successfully worked for Kenilworth Group of Hotels.
ACADEMIA
Bachelor of Commerce with Honours in Marketing from Calcutta University in 2012.
1
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12 from Frank Anthony Public School in 2009.
2
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10 from Frank Anthony Public School in 2007.
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PERSONAL DETAILS
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Date of Birth : 20 July 1989
Address : 1B/23, Kustia Road, Kolkata – 700039 (Picnic Garden)
Marital Status : Single