Customer Service Manager
Resume:
jAMES lITTLE
*** * ***** ***. #*** *** claremont Ca. 91711
**************@*****.***
OBJECTIVE
To secure a position with an established organization, and an environment
that will lead me to a lasting relationship in the field of Finance.
EDUCATION
Master of Business Administration -University of Phoenix (Present)
Bachelor of Science Business Finance- University of Phoenix (Graduated, Jan
2014)
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SUMMARY
Have excellent organizational, communication skills and leadership skills.
Result oriented, high energy, fast learner and willing to take on
challenges in various financial industries. Successful records of
accomplishment in customer service, consumer lending, management, finance,
and public relations in oriented organizations. Possess strong leadership
qualities, competent, strong team player, attention to detail, dutiful
respect to compliance in all regulated environment with clear vision of
company goals and objectives.
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SKILLS AND ABILITIES
-Research Data Analysis -Key Performance Indicators KP1 -leadership
skills -Excellent critical thinking skills -accounts receivable &
payable -Cash Flow Management and Modeling -Auditing and Compliance
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PROFESSIONAL EXPERIENCE
Title-Operations Processor 2: (April, 2012 - Present)
Company: Wells Fargo Auto Dealer Services/ Irvine Ca
Duties: . Auto Dealer Services Bankruptcy research . transmittal reports
. Account maintenance .Payment support .Records management .Key
Performance indicators (KPI)
Title- Manager June-2012 -Present (Part Time)
Company- Tilapia breeding Company- Chino, Ca
Duties: . ensuring shipments processed correctly .Responsible for
managing financial aspects of the farm by controlling expenses and income
.provided instructions to employees on working on raising and fish growing
Title- Accounting/Bookkeeping payroll Jan, 2009- Oct- 2011
Company- Howards Book Keeping and accounting -
San Bernardino, CA
Duties- .Expense Control . Weekly Payroll Processing .Statement Billings
Computerized/Manual .Accounts Payable/Receivable
Title- Salesmen Jan-2008- January 2009
Company- Carmax Super Store/ Ontario Ca.
DUTIES- . Discuss customers' needs and advise them on the most suitable
vehicle
.Work out finance arrangements, which may include cash payments or a car
loan.
. Complete associated paperwork and pre-delivery inspection and update
stock lists, placing orders for new cars from manufacturers and buying in
used cars.
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Reference
Melisa Duque 909-***-****
Latricia Young 909-***-****
Contact this candidate