Administrative Assistant Human Resources

EYDEN INSHANALLY

***-** ***** ******, ***** Ozone Park, New York 11420 Cell: [347] 238-5236

*********@*****.***

Home: [718] 641-2221

Professional Experience

Skadden, Arps, Slate, Meagher & Flom LLP, New York, NY – Electronic Billing Coordinator 05/2012 – Present

• Coordinate with immediate supervisor to develop e-billing procedures to increase efficiency and quality of e-billing operations

• Partner with internal rates division to obtain rate structure for complex rate rejections prior to rate proposals and approvals

• Participate in training new e-billers to upload invoices to various e-billing applications, resolving rejections and handling

various

issues that the e-billing group encounters on a daily basis

• Coordinate initial setup of new electronic billing clients, including communication within the firm, with clients, and with

electronic billing service providers

• Maintain positive relationships with firm’s clients to expedite rates approval requests

• Set up and maintain timekeepers’ rates and budgets information in various electronic billing programs

• Handle complex bills such as split party billing, fixed fee billing, and manual editing of LEDES files to reflect specific

discounts

• Submit electronic invoices in LEDES (Legal Electronic Data Exchange Standard) 1998B, 1998B1, and 2000 (XML) formats

• Monitor electronic bills to ensure successful processing and resolutions as needed to minimize delays in transmissions

• Track all levels of invoice rejections and reductions on a daily basis and communicate with colleagues across offices to resolve

rejections and reductions in a timely manner

• Utilize ExpertImage to document the history of all communications with billers regarding rejections and adjustments

pertaining

to electronically billed invoices

Colgate-Palmolive Company, New York, NY –Consulting Legal Biller/Coordinator 01/2012 – 4/2012

• Managed and communicated with over 90 vendors worldwide to ensure proper invoicing and payments according to firm’s

billing procedures

• Established working relationships with firm’s subsidiary offices to facilitate timely payments to vendors

• Performed data entry utilizing business management applications such as Lotus Notes, Tymetrix360, SAP, IP Master, and Ebuy

• Monitored, researched, and responded to inquiries regarding overdue invoices and billing issues

• Reviewed and verified accuracy of billing and supporting documentation to ensure vendors were complying with billing

procedures

• Obtained appropriate approvals for invoice payments

• Attended monthly meetings with management to review billing issues, invoice reconciliation and ways to improve efficiency

• Created purchase orders and confirmations for invoice payments

Littleton Joyce Ughetta Park & Kelly, New York, NY – Administrative Assistant Billing/E-Billing Specialist 10/2009 – 09/2011

• Coordinated TyMetrix360 and DataCert e-billing implementations from project kick-off orientation to system roll out

• Managed configuration of billing guidelines, approval procedures, timekeeper IDs, rates set-up and appeals

• Coordinated with the Billing Manager to develop and streamline e-billing processes and procedures to increase efficiency,

effectiveness and quality of e-billing operations

• Worked with attorneys and support staff to ensure e-bills are prepared accurately and in accordance with multiple e-Vendors’

protocols

• Ensured that attorneys complete quarterly budgets in a timely manner for transmission and approval by client

• Created e-files in the required Legal Electronic Data Exchange Standard (LEDES) format

• Submitted e-bills to clients utilizing multiple e-billing applications and verified successful transmission

• Analyzed and troubleshot all errors on rejected e-bills

• Tracked status of invoices submitted, adjustments taken, identified and resolved issues

• Created/edited prebills, bills, joint bills, and split bills to reflect appropriate discounts and adjustments as required

• Processed expense report checks; opened and closed cases; transferred entries to non-billable accounts; approved write offs

• Handled global changes and/or modifications as requested

• Maintained various operating accounts, medical deductibles and FSA; processed expense reports, petty cash, organized travel

arrangements and conferences, and assisted support staff with complex billing issues

Mediamark Research & Intelligence, New York, NY – Production Assistant 07/2007 - 11/2008

• Organized and updated Memri databases and corrected data files for electronic data tabulation system

• Maintained Access Database for Marketing Department

• Processed raw data; created new databases utilizing Excel and SQL for the importation of new studies into Memri databases

• Programmed security files and security keys that worked with Memri software granting and restricting access to data files

• Formatted, processed, loaded, and transferred raw data into Reporter databases using SQL 2000 Server

New York City HRA/MIS/The RF of CUNY, Brooklyn, NY 01/2007 - 06/2007

Board of Education/The RF of CUNY, New York, NY 05/2006 - 11/2006

Technical Support Intern

• Ran daily help desk reports utilizing Magic Software

• Installed PCs with some configuration on the network such as email, printers, PCs, and applications

• Provided computer help desk support via telephone communications with end-users

• Performed diagnostics and troubleshooting of system issues, coordinated help desk tickets/resolutions and inventory lists

Heidell, Pittoni, Murphy & Bach, LLP, New York, NY – Administrative Assistant 08/1999 - 07/2005

• Coordinated and performed a range of staff as well as operational support activities; served as a liaison with team members and

operating units in the resolution of day-to-day administrative and operational issues

• Provided administrative support to senior partners such as resolving and referring a range of administrative problems and

inquiries; managed the distribution of standard and custom reports, monthly statements, trial lists, case lists, pre-trial lists, letters,

notification of monthly pre-trial conferences and weekly

disposition memoranda,

trial cases

• Assisted secretaries with complicated tasks/computer related

problems

• Managed demanding workload and consistently met tough deadlines

• Directly interacted with client on major firm account and followed through to ensure compliance with client’s guidelines

• Initiated and implemented an employee guideline for all the associates and secretaries under the various divisions for a major

metropolitan hospital, resulting in smoother integration for current employees and new hires

• Created templates for staff to use in conformance with client’s

request with positive results and minimizing errors

• Composed and edited correspondence, memoranda and legal documents such as answers, motions, various discovery

demands/responses, subpoenas, authorizations, invoices and reports from dictation, verbal direction, and from knowledge of

established policies; composed and ascertained timely responses to a variety of routine documents and written inquiries

• Updated files, databases, records, and other documents and performed routine analyses in the processing of data for recurring

reports, scheduled and coordinated meetings, appointments, and travel arrangements

Education

Queens College, Flushing, NY 01/2010 - 05/2011

Master of Arts in Urban Affairs – summa cum laude

Coursework: Human Resources Management, Human Resources

Management and Law, Organizational Behavior and Urban Policy,

Public Budgeting, US Health System and Public Policy, and Climate

Change and Public Policy

CUNY School of Professional Studies/The Graduate Center, New York, NY 01/2009 - 12/2009

Public Administration – magna cum laude

Coursework: Public Administration, Policy Analysis, US Social and Economic Policy, and Practicum Public Administration

New York City College of Technology, Brooklyn, NY 01/2004 - 12/2006

Bachelor of Technology in Computer Systems – cum laude

Skills

MS Word, Excel, Access, PowerPoint, Memri, SQL Server 2005, PC Law and Hummingbird, Aderant, TyMetrix360, Tymetrix,

ShareDoc, CounseLink, Allegient, RSALitigation, Serengeti Tracker, Corridor, Collaborati, ELIOT, Legal Cost Control, Legal Precision,

eTrack, Bottomline Legal Exchange, Xign, Legal Suite Solutions, Ascent, B2B, Advocator, IPS

Other: Notary Public

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