Customer Service Assistant

Teondrah Williams

**** **** ****** ***** *******, GA 30106

Phone: 678-***-****

****************@*****.***

Career Objective

Seeking to obtain a challenging position in a positive environment, that will utilize my strong

organizational, analytical, and communication skills.

Education

BACHELOR OF SCIENCE, PSYCHOLOGY kENNESAW, GA

EXPECTED, MAY 2016

KENNESAW STATE UNIVERSITY

ASSOCIATE OF SCIENCE, PSYCHOLOGY ATLANTA, GA

GRADUATED, MAY 2013

ATLANTA METROPOLITAN STATE COLLEGE

Skills & Abilities

Acquired skills included but are not limited to knowledge of general office equipment:

Self-Motivated Public Speaking Social Media

Microsoft Office 2010 Excel Spreadsheets PowerPoint

Access, Customer Service Team-Oriented Eager To Learn

SPSS Statistical software Detail- Oriented Publisher

Mac Adobe Creative Suite Windows 8

Experience

STUDENT ASSISTANT 10/15/2013-

04/25/2014

Siegel Institute for Leadership, Ethics & Character Kennesaw, GA

KENNESAW STATE UNIVERSITY

Responsibility: Self- Motivated, with strong work ethic, Front Desk, Secretary Duties, Creating Flyers,

Scheduling, Planning, Filling, Answering Phone, and Editing Documents

STUDENT ASSISTANT 09/15/2012-

01/07/2013

Auditor and USG Customer Service Champion Atlanta, GA

Atlanta Metropolitan State College

Responsibility: Audits Documents, Scheduling, Planning, Filling, and Answering Phone

pROJECT COORDINATING ASSISTANT 09/23/2011-

04/23/2012 NO STONES YOUTH MINISTRIES, INC.

ATLANTA, GA

Worked one-on-one with students and presented course material to the class. Responsibility: Non Profit

Experience, Mentoring, High School Student Advisement, Answering phones, Tutoring, Taking memos,

Maintaining Files, Planning, Scheduling Parent and Teacher Meets, Creating Class Changing Schedule

System, Supervising Teenagers, and Documentation

Extracurricular Activities

Atlanta Metropolitan State College Programming (AMP) Board Positions:

Manager 1 (2010- 2011)

Supervising Street team members at events, Marketing, Creating Flyers, Creating Events, and Shift

Management, Interacting with Student Body, Interview, Survey Creating, and Recruiting

Vice Chair (2011- 2012)

Supervising club member, Revolving Problems, Counsel Faculty and Staff on Events, Processing

Events, and Data Collection

Treasurer (2012-2013)

Presenting Financial Budget Report, Budgeting the Club Funds, Processing Invoices, Communicating

with Vendors, Finding Vendors for Events and Fundraising.

Drama Club (2010-2011)

Teen Sunday School Teacher (2012) New Canaan Baptist Church Temple, GA

References Upon Request

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