Customer Service Life Insurance
Resume:
S amantha R. Mitchell Rhodes
Address Contact
Memphis TN, 38118 ********@*****.***
OBJECTIVE
To enhance my skills and obtain a position that allows me to utilize my customer service,
office support and computer skills, as well as sales development technique.
QUALIFICATIONS
• Excellent listener, patient and sensitive to clients needs.
• Ability to perform multiple tasks within a fast pace setting.
• Inventory, quality control and perform collections for past due accounts
June 2012- present Assurity Life Insurance Company
Life Insurance Agent
• Interact with customers, providing advice in the selection of products for final need
expenses.
• Respond to and resolve customer complaints.
• Sell life insurance policies to general public.
December 2011- present Fidelity Life Insurance Company
Life Insurance Agent
• Interact with customers, providing advice in the selection of products for final need
expenses.
• Respond to and resolve customer complaints.
• Sell life insurance policies to general public.
September2007- November 2011 Morat Insurance Company
Bookkeeping Supervisor
• Accounts receivable- tracked funds for policy holders to ensure accounts current.
• Data entry.
• Operated multi phone line system.
• Contacted company’s home office for claims.
• Marketed for new customer and referral program.
• Conducted multiple administrative duties.
September 2006-Sepember 2007 Check into Cash
Loan Officer/ Customer Service Representative
• Keyed in and process new customers’ applications for loan approval.
• Deposited and transferred money to and from the bank daily.
• Performed weekly audit for errors.
• Operated phone for incoming and outgoing calls.
• Marketed for new customer and referral program.
EDUCATION
Shelby State Middle College- Graduate June 2000
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