Customer Service Sales

Xiomara V. Daly

845-***-****: cell

*******.*****@*****.***

EDUCATION

Associate in Mathematics and Science at SUNY Rockland Community College, Suffern, NY May 2014

EMPLOYMENT HISTORY

Sales Associate at Yogibo, LLC, Palisades Center Mall, West Nyack, NY September 2013 - Present

• Currently Top Sales Associate for sales per hour for the quarter

• Provide excellent customer service as a team by demonstrating the evolutionary beanbag furniture and

detailing its benefits.

• Assist with the design of the visual store layout to increase the volume of customers and sales.

• Responsible for opening and closing the store, reconciling cash drawer, and assisting with scheduling.

• Analyze body language of customers and adapt to make them want to buy

Tutor at Reading and Writing Center, SUNY Rockland, Suffern, NY September 2013 - Present

• Work with students through all stages of their academic writing including: brainstorming, outlining,

drafting, and revising.

• Assist students with reading and specific ESL needs. Schedule students and produce post-visit reports

using TutorTrac software.

VOLUNTEER EXPERIENCE

Construction Volunteer at Habitat for Humanity, Suffern, NY January 2014 - Present

• Contributed toward construction of single family homes in various cities

• Responsible for taking safety precautions. Assisted with building homes with other volunteers.

• Organized, researched and performed construction for five completed houses.

AFFILIATIONS

Vice President of Active Minds Club, SUNY Rockland September 2013 - May 2014

Sophomore Senator of Student Government Association, SUNY Rockland September 2012 - January 2013

Secretary of ASPIRA, North Rockland High School Chapter September 2010-May 2011

SKILLS

• Exceptionally good communication skills, both verbally and written that help provide a better customer

experience

• Profound skills of learning and gathering information to apply to the successful completion of multiple

tasks

• Fluently Bilingual in English and Spanish

• Proficient in PC and Macintosh Operating Systems

• Microsoft Office

• Team Leader and Team Player

• Passionate

• Self-Starter and Self-Motivator

• Organized

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