Customer Service Sales
Resume:
Anthony L Edwards
San Antonio, TX 78218
************@*****.***
OBJECTIVE
Proven and open skilled facilitator offering skills in sales,
entertainment, hospitality, cleaning, warehouse inventory, customer
service, and management. Desire to fully contribute and absorb an abundance
of knowledge and honest hard-working labor.
SKILLS
Technically proficient with and daily use of Microsoft Office, Excel,
PowerPoint, Outlook, Adobe.
TRAINING CERTIFICATES
. NCCER Standardized Training Curriculum - National Center for
Construction Education and Research (NCCER), Huntsville, TX, January 2005
- September 2005. Completed core curricula for NCCER in Basic Safety,
Intro to Construction Math/Hand Tools/Power Tools/Blueprints, Basic
Rigging, Basic Communication Skills and Basic Employability Skills.
. Food Handler's and Safety Certificate - Learn 2 Serve, San Antonio,
TX, February 2014 - February 2016. Basic overview of food safety
principles and practices that are necessary to ensure safe food is served
at all establishments.
. TABC Certification - Texas Alcoholic Beverage Commission, San
Antonio, TX, April 2012. Identify and prevent sales of alcoholic
beverages to minors, intoxicated persons, and non-members of a private
club.
EXPERIENCE
Municipal Golf Association, San Antonio, TX-Willow Springs Golf Course
Team Leader, September 2009 - July 2014
Provide customer service spark leading by example. Answer phones constantly
booking tee times while verifying and securing appointments along with
documenting important credit card information. Facilitate scheduled hours
for team with instruction. Daily money handling and deposit reconciliation.
Create signage for eye-opening displaying. Assemble tournament bookings of
over 100 members per setting. Sell hundreds of Player's Club Memberships
with a magnitude of upgraded memberships.
Santikos Theatres (Embassy 16), San Antonio, TX
Senior Staff, January 2009 - February 2010
Provided customers with great assistance and customer service. Used strict
precautions and procedures with money-handling. Assist armored truck with
securing and depositing of immense cash amounts.
Technology Recycling, San Antonio, TX
Truck Driver/Warehouse Attendant/Team Leader, August 2008 - December 2008
Drive bob-tail trucks to pick-up donated working/non-working computer parts
and accessories all over Texas. Recorded my own hours and initiated the
"check-in policy" to promote safety for all employees during every route.
Stripped computers down to the bare wires, processors, hard drives, etc.
for recycling. Warehouse shrink-wrapping, pallet stacking and forklift
operating in small establishment.
EDUCATION
Clarendon College, 2008, Clarendon College, Clarendon, TX
Associate, Business/ IT, 2006
GPA: 3.2. Currently picking up where I left off this year.
Windham High School, Edinburg, Texas
Certificate, May 2004
Valedictorian for the school year with a speech that blew away the board
members on "Success".
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