Customer Service Medical

MARNIE M. SANTIAGO

**** ****** **. *** *******, CA 90065

910-***-**** / 323-***-**** ******.********@*****.***

EMPLOYMENT:

Oct 2010 – Aug 2013 NAVY, ACTIVE: PETTY OFFICER THIRD CLASS, Pay Grade E-4

USS Spruance DDG 111 –NB 32nd St Station, San Diego Naval Base, CA

Jun 2010 – Oct 2010 NAVY, ACTIVE: SEAMAN, Pay Grade E-3

Camp Arifjan, Kuwait City, Kuwait

• Assists hospital corpsman officers with administrative procedures; emergency treatment; equipment maintenance; infection control; laboratory test

procedures; material management; medication administration; patient assessment care and transport; recording and documenting; routine medical care;

and wound and incision care.

• Specific tasks include creating medical and dental records; monitoring patient vital signs; cleaning treatment rooms and equipment; inventorying

and organizing medical department equipment and supplies; administering intramuscular, subcutaneous, and intradermal injections; assessing medical

conditions, diseases and injuries; obtaining vital signs; assisting health care providers with treatment and medical procedures; counseling patients

regarding treatment plans; monitoring fluid intake and output; performing urinary catheterization; performing first aid; transcribing medical information;

and operating medical equipment including EKG, AED, BP, cuff, suction devices, and O2 tanks.

Nov 2006 - Dec 2010 NAVY, ACTIVE: SEAMAN, Pay Grade E-3

Naval Hospital Camp Lejeune, North Carolina

• Performs basic nursing care; performs basic emergency and CPR procedures; takes and records vital signs; collects specimens; performs

phlebotomy and IV insertions; under direction, administers medication; identifies the basic elements and functions of the circulatory, respiratory,

digestive, urogenital, musculoskeletal, and nervous systems; keeps medical department equipment and spaces and clean and sanitary; performs routine

clerical duties of the ward; inputs and maintains computerized medical records; and promotes wellness and education.

Aug 2006 - Nov 2006 NAVY, ACTIVE: SEAMAN, Pay Grade E-3

Great Lakes Naval Station, Illinois

• Performs all basic seamanship functions aboard ship that involve line or wire and rigging used to secure the ship to a pier, mooring, or anchor; is

able to identify functions of navigation and shipboard equipment; lowers, raises and launches lifesaving equipment; handles small boats; navigates by

using several different types of compasses; keeps records by degrees or points; knows navigational aids, nautical rules of the road, and the buoys of

inland waters of the US; knows the nomenclature of decks, superstructures, and parts of the hull; knows the purpose and limitations of first aid and the

first aid treatments for electric shock, simple and compound fractures, heat exhaustion, heat stroke, and carbon dioxide, dry chemical, and water

portable fire distinguishers; knows the function of the typical fire main system, fixed carbon dioxide system, water wash down system, and magazine

sprinkling system; knows the difference flooding and progressive flooding and the danger involved.

MILITARY TRAINING:

• SHBD ACFF, J-495-0413

• SHIPBOARD FIREFIGHTING, A-495-0018

• SHIPBD PEST MANAGEMENT, B-322-1075

• SHPBD DC TRN, K-495-0045

• EMF JIT, B-300-2410

• NAVMED TCCC-S, B-300-0010

• BASIC HOSPITAL CORPS SCHOOL, B-300-0010

• PFM, A-950-0080

EDUCATION:

• HIGH SCHOOL GRADUATE 1993

• BS PHYSICAL THERAPY, World Citi Colleges - Philippines, 2003-2006 (Undergraduate)

• BACHELOR IN MUSIC (JAZZ ), University of Memphis - Memphis, TN, 2002-2003 (Undergraduate)

• DIPLOMA IN MUSIC AND PERFORMING ARTS, University of the Philippines, Quezon City, Philippines, 1994-1998

• BS HEALTH ADMINISTRATION/MANAGEMENT, University of Phoenix, Pasadena, CA 2013-present (junior level)

TECHNICAL SKILLS & KNOWLEDGE:

• Proficient in MS Office Applications

• Excellent interpersonal and written skills

• Highly organized, self-motivated, independent, flexible, dependable and hardworking

• Bilingual – English / Tagalog

• Airline experience 4 yrs. as a Customer service agent for Northwest Airlink from 2000-2004

Contact this candidate