Life Insurance Human Resources

Archana Balan

Andheri (W) ( Mumbai, ****** ( +91-961******* ( ********@*****.**.**

Human Resources Generalist

Extensive background in HR generalist affairs, including experience in

employee recruitment and retention, staff development, conflict

resolution, benefits and compensation, HR records management.

Professional Experience

Reliance Life Insurance - Mumbai

Reliance Life Insurance Company Limited is a part of Reliance Capital Ltd.

of the Reliance Group. Reliance Life Insurance offers needs based Life

Insurance solutions to individuals and Corporates.

Asst. Manager- HR, Sep 09 till March'14

Played a key role in recruiting and retaining the best talent, maintaining

cordial employee relations & driving the core values of the company

continuously.

Key Assignments:

Talent Acquisition:

. Spearheading end-to-end hiring & recruitment life-cycle for sourcing

the best talent from diverse sources.

. Preparing the hiring plan based on the job specification and job

description. Driven & Coordinated manpower planning and recruitment

activities using Job portals, employee referrals, campus recruitments

& recruitment agencies.

. Screening the resumes, testing the applicants, for Middle and senior

positions.

. Effectively conducting salary negotiations for middle and senior

position

. Conducting Background checks.

. Scheduling Induction programmes for new joinees and arranging for

visiting and ID cards for the employees.

. Vendor Management.

Employee Joining and On boarding:

. Onus of employee joining process.

. Policy handover and clarity.

. Reference check of candidates

. Conducting Induction for new resources

. Arranging for Visiting cards and ID cards for employees.

. Taking necessary steps to provide the employees with email ID's and

workstations.

HR Operations:

. Maintaining the Zonal Manpower tracker and managing the same in SAP.

. Conducting Employee Surveys / Poll to analyze the results and drive

initiatives based on the findings.

. Collation and validation of salary processing input to ensure accurate

and on time salary processing of all employees.

. Educating the employees on leave norms and maintaining the leave

records.

. Ensuring smooth exit process and tackling low performance exit cases.

. Educating employees regarding notice pay and post separation

formalities (PF withdrawal/ PF transfer/ FNFS queries).

. Analyze attrition data and develop strategies to manage and reduce the

attrition, created a system to map attrition.

. Ensure F & F settlements for ex employees are processed within

prescribed timelines. Review exit interviews and related tasks.

. Preparing and presenting the Weekly/Monthly/Annual Reports pertaining

to Recruitment, Exits, Attrition, and Hiring etc.

. Effective coordination for timely mediclaim settlement of all

employees.

Transfers & Relocations:

. Initiating Transfers, issuing letters and sending communication

mailers to the stakeholders.

. Updating the transfer details in the Zonal database & SAP within TAT

and maintaining the cost tracker.

. Procuring necessary approvals for relocation, hotel stay/ company

accommodation.

. Coordinating with the admin department for travel booking and hotel

stay/company accommodation for the employee.

. Coordinating with the IT department for arrangement of Desktop/Laptop.

. Ensuring on time payout to movers & packers and facilitating a smooth

transfer of household goods from hometown to the transferred location.

. Sending the details of the transferred employee in the monthly payroll

input.

Employee Engagement:

. To maintain the quality of work-life and a balance between

personal/professional lives, conducted recreational activities like

festivities, get-togethers, sports etc.

. Organize fun/ team building activities and encourage participation of

team members.

. Hosting employee connect programs (Poster competition, quiz etc)

Legal And Disciplinary

. Driving Ethics in the organization

. Handling complaints, disputes and grievances of all staffs for

conducive working environment

. Ensuring SOP compliance.

. Ensuring completion of all year ending activities, including

investment proofs submission, Form 16, etc.

. Coordinating with the legal professionals for legal issues and

adherence to statutory requirement.

. Tracking Absconding employees, issuing absconding letters and

thereafter issuing termination letters to the employees.

. Coordinating with the payroll & finance department to check the status

of PF settlements (withdrawals / transfers).

Key Achievements:

. Initiated and successfully implemented a quarterly HR Newsletter

called Paschim Express.

. Member of the team awarded as the "Team Excellence Award" which was

based on attrition control and Fun@work activities.

. Prepared a "Quick reference on Frequently Asked Questions" circulated

across the organization.

. Driven innovative ways such as quizzes, branch competitions to

increase ethics awareness, which reduced legal issues in branches by

significant rate.

. Initiated Welcome mail for new joinees "New Birds In the Flock";

highlighting achievements and other interests of new joinees.

. Conceptualized and formulated New Joinee Module; to ensure they get a

seamless integration into Company's mainstream.

Education & Certifications

Post Graduated Diploma and Business Management (PGDM) from Atharva School

of Business, Mumbai (2007-2009).

(Specialization: Human Resource)

Bachelors of Commerce from Bhavan's College, Andheri. (2005-2006).

Projects undertaken

Air India Ltd

Two Months

Project Title: Perception of employees on Merger of Air India and Indian

Airlines.

Chief Tasks

. Understanding the perception of Erstwhile Indian Airlines Employees on

the Merger.

. Preparing questionnaires for different cadres of employees.

. Understanding the employee's views and suggestions.

Of Note

Management Activities:

. Member of the student's council (Cultural Head), Atharva School of

Business. (2007-08)

. Directed various cultural programmes and organized the inter-

collegiate event "Rhythm" for Atharva School of Business.

. Member of the Student's Council, Bhavan's college (2005-06).

Extra Curricular Activities:

. Passed NCC "C" Certificate examination From ARMY Wing.

. Participated in music show organized by Doordarshan

Award Won in Bhavan's Student's council

. "The Best Cadet Award''.

Award Won in Shree Ram School

. Pattamal Scholarship for the most Deserving Student

Personal Details:

. Date of Birth: 08/11/1985

. Marital Status: Married

. Linguistic Ability: English, Hindi, Marathi, Tamil.

. Strengths: Team Player, Problem Solving Skills, Diligent and

Dedicated, Adept learning

Computer Skills:

MS Office (Word, Excel, PowerPoint)

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