Administrative Assistant Manager

Arpan Tak

Manager, Volunteer Program

********@*****.*** - 818-***-****

• Over 5 years of experience in health industry and health care management

• Highly motivated with good communication skills, ability and enthusiasm to learn new health related services.

Ability to work within the team as well as independently with high degree of personal initiative.

• Very good leadership and administrative skills with experience in operational and financial management of

the small scale and big scale health industry.

• Extensive knowledge and familiarity with care coordination, staffing, patients relationship, compliance, dental

clinics, nursing, management of supplies, resource allocations and other health management related activities

• Participated in various community health services such as vaccination program and rural dental camps

• Attended various national level dental conference and health debates during the course of the study.

WORK EXPERIENCE

Manager, Volunteer Program

Regal Medical Group - August 2013 to January 2014

Assessed organizational needs and capacity for volunteers

• Assessed the need for volunteers to enhance program/service delivery

• Prepared financial management and budgeting of the volunteer program

• Developed, administered, and reviewed policies and procedures which guide the volunteer programs and

services, and reflect the overall values of the organization

• Created volunteer program materials (policies and procedures, applications, volunteer agreements,

orientation handbooks

• Identified volunteer assignments that provide meaningful work for volunteers and written the volunteer

position descriptions

• Managed Volgestics database for the tracking of volunteer statistics

• Developed and administered forms and records to document the volunteer activities

• Promoted the volunteer program to gain community support of the volunteer program and the organization

• Developed and implemented effective strategies to recruit the right volunteers with the right skills

• Developed and implemented an intake and interview protocol for potential volunteers to ensure the best

matchs

coordinator

Regal Medical Group - March 2013 to August 2013

Organize, coordinate and implement ACO social events for Heritage California ACO Beneficiaries

• Identify and book venues for Heritage California ACO activities and events

• Work on monthly calendar onto shared calendar

• Obtain information of medical health that need urgent or immediate attention and refer to appropriate health

care professionals

• Develops partnerships with community agencies to support volunteer recruitment and create visibility for ACO

• Deliver Presentations about Heritage California ACO to Beneficiaries to educate the goals of Heritage CA

ACO

Administrative Assistant

PayPoint USA - October 2012 to December 2012

Provide data entry of financial information into the company software database.

• Do quality check on the different accounting information for its accuracy.

• Provide telephonic response to customer queries related to accounting.

• Communicate and coordinate with shipping department.

Care Coordinator

Kaiser Permanente Woodland Hills - Woodland Hills, CA - September 2011 to May 2012

Worked on Care Coordinator Partnership project within volunteer department

• Redesigned the Care Coordinator Partnership project. I was responsible for gathering feedback from

management and care coordination staff and deliver a care coordination toolkit that would help streamline and

enhance the overall management of care coordination activities.

• Designed the Rounding Toolkit for Inpatient Units

• Provided training to the volunteers and bringing them up to speed.

Wellness Coordinator

Kaiser Permanente Woodland Hills - September 2011 to December 2011

Worked with Preceptor to improve different areas within the wellness program.

• Responsible for monitoring and keeping track of the participation of employees in wellness program.

• Identify key areas within the existing wellness program that needs improvement by having complete

participation in every aspect of the program.

• Worked closely with preceptor, program coordinator and other member of the wellness staff assisting them

in budgeting, organizing, publications and other program related task.

• Participated in the development of corporate wellness program fair and implementation planning

EDUCATION

Masters in Health Administration

California State University

2012

Bachelor of Dental Surgery

Coorg Institute of Dental Sciences

2005

ADDITIONAL INFORMATION

Computer Skills

• Fluent in MS Office - Word

• Great presentation skills with PowerPoint

• Very good with excel and its basic usage.

• Knowledge of MS SQL Server database and good at SQL soft skills for data analytics.

• Extremely familiar with operations systems Windows 2003/XP/Vista

• Ability to create use cases, sequence diagram, flow diagrams using Visio Professional

• Certificate of completion of IHI open school for health professionals

Contact this candidate