DIANE INGRAM
Chicago, IL *****
***********@*****.***
INTRODUCTION
I would like to be considered for a job within your company. I am a
versatile, people-oriented professional with strong communication skills.
OBJECTIVE
I would like to be placed in a position working closely with clients and
fellow employees appropriate to my skills and abilities.
EXPERIENCE
05/2010 - 02/2013 Target Corporation
Sales Associate
. Providing overall customer service in Softlines Department.
. Helping customers find merchandise; maintaining merchandise displays;
restocking returned merchandise.
. Providing relief to cashiers as needed.
10/2003 - 10/2008 National Tax Search, LLC
Receptionist/Administrative Assistant
. Assisted the Manager of National Tax Search and the Human Resources
Manager.
. Kept track of all incoming checks and logged FedEx packages.
. Assisted the receptionist during her breaks and lunch, handling a
multi-line phone system in a timely manner.
. Assisted the Tax Analysts with entering data on the computer.
. Processed checks and sent them to different counties.
. Used QuickBooks to help the Cash Management Director.
5/1988 - 2/2002 GE Industrial Risk
Insurers
Switchboard/Receptionist
. Started out as a File Clerk in the File Department.
. Relieved the receptionist by answering calls during her breaks and
lunch.
. Greeted customers and business associates in a friendly and
professional manner.
. Handled a 5-line phone system that had many calls to answer in a short
amount of time.
. Performed clerical duties included filing, sorting and distributing
all incoming mail.
. Assisted departments on special projects as assigned, including
typing.
EDUCATION
Chicago City Wide College Chicago, IL
Clerical Certificate
SPECIAL ACCOMPLISHMENTS & SKILLS
. Selected as Employee of the Month - received a special certificate and
$100 gift card
. Knowledge of Microsoft Office (Word, Excel, Outlook) and QuickBooks
REFERENCES
Available upon request.