Customer Service Human Resources

Jeff Davis, PHR

***** ********* **, #*** ******, TX 78729

Cell Phone: 949-***-**** ( Home: 512-***-**** ( Email:

************@*****.***

SUMMARY

A goal-oriented, hard-working, highly organized team player with a

background in Recruiting, Human Resources, and general administration.

Quickly proves to be an asset to any work environment, excels at

developing strong working relationships with others, and thrives under

pressure.

EDUCATION & PROFESSIONAL CERTIFICATIONS

Human Resource Certification Institute

December 2008

Professional in Human Resources

UCLA Extension

April 2006 - December 2008

Certificate in Human Resource Management GPA 3.222

University of California, Los Angeles

September 2002 - June 2006

Bachelor of Arts, Theater GPA 3.308

. Recruitment Chair, Philanthropy Chair, and Social Chair for Zeta

Psi Fraternity

. Assistant Stage Manager for UCLA Theater Department

EMPLOYMENT

Associate Recruiter, ManpowerGroup, Austin, TX

March 2012 - June 2014

. Provided recruitment process outsourcing services to Joy Global

Mining, formerly known as P&H Mining.

. Cultivated and maintaining a quality pipeline of candidates for

hard-to-fill corporate and engineering positions in the US and

Canada.

. Created and maintaining positive working relationships with

candidates and hiring managers.

. Provided training and support to new recruiting team members.

. Delivered presentations on a variety of recruiting-related topics

to the entire 12 person team.

. Qualified and pre-screening candidates for assigned positions.

. Filled 2 mid-level and 1 management-level benefits positions within

a 3 month timeframe.

. Filled 9 positions in the first 6 months of 2014, including several

high-profile, tough to fill positions.

. Frequently made "Circle of Stars," Manpower's quarterly list of the

top recruiters per division.

Recruiter, Career Strategies, Inc., West Los Angeles, CA

September 2011 - February 2012

. Assisted the top-producer of the firm with sourcing and screening

candidates for positions all across the United States.

. Specialized in recruiting for sales, administrative, IT,

accounting, and financial analysis positions within the Healthcare

and Real Estate industries.

. Billed $14k during the month of December 2011.

. Utilized creative sourcing strategies, including the creation of

jeffhasjobs.wordpress.com, a job posting blog featuring job

descriptions for my most hard-to-fill reqs.

Associate Recruiter, Manpower Group Solutions, Torrance, CA

June 2011 - September 2011

. As part of Manpower's recruiting process outsourcing division,

successfully pre-screened and phone interviewed potiential

Financial Advisor candidates for the Edward Jones account.

. Successfully recruited 5 candidates over a 2 month period.

Corporate Recruiter, Forever 21, Downtown Los Angeles, CA

September 2010 - June 2011

. Successfully sourced, screened, and recruited over 100 new

employees for the Forever 21 Corporate Office for all departments,

including Accounting/Finance, Information Technology, International

Expansion, Human Resources, Visual Merchandising, Buying,

Production, and Design.

. Trained and mentored three new additions to the Recruiting Team and

provided recruiting and interviewing tips and suggestions to hiring

managers and supervisors.

. Organized and executed a successful Visual Department Job Fair

which attracted over 200 job seekers.

. Managed professional relationships with hiring managers, staffing

agencies, local alumni centers, industry contacts, and job seekers.

. Assisted the Training Team by occasionally leading New Employee

Orientation and Focal Review Training.

Part-Time Recruiter (Contract Position), IBISWorld, Santa Monica, CA

December 2009 - August 2010

. Responsible for the sourcing, phone-screening, and selection of 12

new employees-including editorial staff, economic research

analysts, and various office staff-for the largest privately-owned

publisher of U.S. economic research.

. Played an integral role in filling 10 positions-including key roles

such as our Managing Editor and Finance and Administration Manager

positions-within a three month time frame.

. Attracted the attention of 70 quality candidates for our Managing

Editor position within my first week on the job.

. Maintained records of all recruiting efforts, and created a resume-

tracking system.

Part-Time Recruiting Assistant, TeamOne Staffing, West Los Angeles, CA

April 2010 - June 2010

. Assisted a team of three recruiters in a boutique staffing agency

by sourcing and phone-screening job seekers and applicants.

. Responsible for all office and administrative tasks, including

answering phones, greeting guests, filing paperwork, and assisting

in weekly payroll administration.

Concessions Manager/Assistant House Manager, Colony Theatre, Burbank, CA

July 2008 - May 2009

. Worked part-time for a local theater company while studying for the

PHR exam and looking for a full-time job.

Regional Recruiter, Aerotek, Inc., Culver City, CA

February 2008 - July 2008

. Responsible for the sourcing, pre-screening, and selection of

software engineers for various companies all across the Western

Region of the United States.

. Advised candidates on job-hunting skills, interview tips and tools,

and resume editing and facilitate continual correspondence with

candidates.

. Clients include large national companies, such as Tyco, NASA, and

Motorola.

. Averaged 40-50 calls per day to potential candidates.

Recruiter/HR Assistant, Singer Lewak Greenbaum & Goldstein, Los Angeles,

CA

July 2007 - November 2007

. Responsible for the recruitment of experienced staff, managers, and

executives for all five offices of a leading mid-size accounting

firm based in Los Angeles.

. Instrumental in increasing company size from 230 employees to 250

employees over a 4 month period.

. Developed client relationships with new and existing recruiters and

headhunters.

. Created and distributed a monthly newsletter to all recruiters.

. Organized and implemented New Employee Orientation.

Lead Recruiting and Training Specialist, The Best Service Company, Los

Angeles, CA

February 2006 - July 2007

Awards: "Agent of Change" 2006

. Assisted the line management of a debt collection agency with the

recruitment, interviewing, and selection of part-time debt

collectors by placing advertisements, screening resumes, and

scheduling and conducting interviews.

. Developed a system through Excel to track applicant data and other

recruiting metrics.

. Established and implemented a new employee orientation program to

train new employees on various office policies, the computer

system, and collection laws.

. Increased employee and consumer satisfaction by developing and

leading new training seminars to improve the interpersonal skills

of all employees.

. Advised staff of any issues regarding their productivity after

reviewing daily activity reports for individual employees.

. Analyzed and organize data regarding employee activity and

department productivity using Excel and other common programs.

. Advised management of new ideas regarding teambuilding and

incentive programs.

TECHNICAL SKILLS

. Skilled in PeopleSoft, StaffSuite, Monster/HR Smart ATS, ADP

VirtualEdge, Microsoft Word, Outlook, Excel, and Power Point

PROFESSIONAL ORGANIZATIONS

. Member of the Society for Human Resource Management (SHRM)

. Member of Toastmasters International

SPEAKING ENGAGEMENTS

Presented "Busting Job Seeking Myths," a lecture on 10 of the most common

job seeking misconceptions, at the following organizations...

. Orange County Public Relations Society of America (OCPRSA)

. PIHRA Career Roundtable

. Human Resources Management Association (HRMA) of CSU Dominguez

Hills

. University of Redlands

. South Bay Professionals Association (SBPA)

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