Customer Service Supply Chain

WILLIAM H. BERGNER

*** ********* **** 919-***-**** (h)

Pittsboro, NC 27312 ****@*******.*** 609-***-**** (c)

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! SUMMARY

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Pharmaceutical and Consumer Goods Operations and Manufacturing Professional with domestic and in-

ternational experience in:

• Supply Chain Process Improvement

• Auditing of Supply Chain Processes and Performance

• Inventory Management and Production Planning

• Third-Party Contract Manufacturing Management

! EXPERIENCE:

! Chain Audit Solutions LLC

Supply May 2011- Present

Managing Partner

• Managing partner in an LLC developing and marketing software solutions for auditing supply chains

and implementing supply chain business process improvements.

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Merck/Schering-Plough 2005 – April 2010

Manager, Supply Chain Process Improvement

• Responsible for educating and coaching Schering-Plough sites in improving supply chain business

practices. Areas of focus included Sales and Operations Planning, Production Planning and Sched-

uling, Material Planning and Supplier Planning.

• Performed audits of Supply Chain processes and performance.

• Educated and coached Schering-Plough sites in Japan, Singapore, Puerto Rico, Mexico City, New

Jersey and Tennessee to Class A Certification in Supply Chain Business Processes. Results were im-

proved customer service, reduced cycle time for product delivery and reduction in supply chain cost.

• Performed audits of sites in The Netherlands, Ireland and Louisiana and prepared project plans for

supply chain process improvement and Class A Certification.

! LLC

DDS 2001 – 2005

Partner

• Managing partner in an LLC specializing in aviation-related investment property.

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Bristol-Myers Squibb 1977 - 1999

Director, Demand Management (1996 – 1999)

• Responsibilities included configuration, installation and validation of SAP R3 systems in Domestic

and International Bristol-Myers Squibb locations.

• Developed supply chain and operational process improvements and configured and validated SAP

MM, PP and WM modules.

• Managed the Warehouse Management (WM) and Barcoding Data Collection design and installation

team.

• Led a team that sourced and installed a third-party barcoding system in key BMS sites.

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WILLIAM H. BERGNER – ****@*******.*** PAGE TWO

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Division Manager, Inventory and Planning (1993 – 1996)

• Responsible for the Sales Forecasting, Inventory Planning and Production Planning processes for the

Consumer Products Division, with specific responsibility for Finished Goods, WIP and Materials In-

ventory policy in support of customer service and asset management objectives.

• Originated and lead the Sales and Operations Planning (S&OP) process, resulting in improved com-

munications and coordination between Operations, Sales and Marketing and improved customer ser-

vice. Chaired the Division Customer Service Task Force.

• Sourced, installed and validated a Finite Capacity Planning and Scheduling System in support of cus-

tomer service, manufacturing efficiency and cycle time objectives.

• Division representative on the Asset Management process for Working Capital Reduction., which

developed and executed action plans that reduced working capital through improvements in manufac-

turing cycle time and reductions in total inventory levels of 36%.

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Materials Manager (1991 – 1993)

• Responsible for Materials Management, Production Scheduling, Materials Planning, Inventory Con-

trol, Receiving and Distribution functions in an OTC pharmaceutical and consumer products manu-

facturing plant.

• Responsible for developing production strategies and plans to optimize customer service, plant effi-

ciencies and minimize inventories.

• Sourced, installed and validated an Inventory Control System based on barcode technology in a PC/

LAN environment.

• Completed a special assignment to consolidate manufacturing operations from a multi-plant envi-

ronment to one plant.

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Manager, Third Party Contract Manufacturing (1987 – 1991)

• Responsible for third-party manufacturing resources in the U.S. and Canada, producing consumer

products and OTC pharmaceuticals.

• Developed strategies to optimize manufacturing capacity utilization.

• Responsible for contractor selection and price negotiation, product development and new product

introductions.

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! to 1987

Prior Held engineering positions in the pharmaceutical and aerospace industries.

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EDUCATION, LICENSES AND CERTIFICATIONS

Washington University in St. Louis

B.S., Mathematics

MBA, 36 hours

Alpha Sigma Lambda National Honor Society

! Sigma Green Belt

Lean/Six

Class A Instructor in Planning and Control

Experienced in MS Office, MS Access, MS Project, MiniTab, SAP R3

Commercial Pilot with Instrument, Multi-Engine and Flight Instructor ratings

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