Manager Training

MICHAEL R. JERGENSEN, CFI

** **** ******

Port Jervis, NY 12771

Mobile: 845-***-****

Email: ***************@*****.***

OBJECTIVE

To pursue a career in investigations,retail management, private/public

service or a related field requiring a higher level of responsibility to

utilize all of my skills and employment experiences.

WORK HISTORY

District Asset Protection Manager, Vestis Retail LLC (Bob's Stores/Eastern

Mountain Sports) - 8/1995-11/2013

. Providing loss prevention/risk management training to an assigned

store group

. Investigations involving internal loss, workplace violence and

harassment

. Shrink reduction planning for high risk store environments

. Field support to store level management/asset protection management

. Managing contractual services (cctv provider, alarm companies, private

security, fire systems)

. Northeast Region - 39 locations- VA,MD,PA,NJ,NY,CT,RI,MA

. Exception reporting administrator (ASPECT, EPICOR POS)

. Operational, safety and compliance auditor

. New store construction planning and facilities management

Captain - City of Port Jervis Fire Department - 3/09-Present

. Fire suppression, training, Fire Investigation

. Engine company officer

. Develop/implement high-life hazard pre-planning for city

buildings/facilities

. Coordinate multi-company training seminars/live burn simulations

. Revision committee for department SOP/SOG's

Regional Loss Prevention Manager, Rickel Home Centers, Inc - 1994-1995

. Multi-store investigator conducting internal interviews for theft

issues

. Operational auditing for receiving compliance, cash control and OSHA

. Training and development of loss prevention supervisors/operatives

. Implementation of training programs for management/sales staff

. Compilation of statistical reports to the director of loss prevention

. Responsibility of stores throughout northeastern New Jersey/NYC

Loss Prevention Manager, The Home Depot USA - 1991-1994

. Loss prevention and safety training for store management/associates

. Ensure OSHA compliance and D.O.T. regulations of store drivers

. Training and certification of associates on forklifts, order pickers,

reach trucks

. Investigations and interviewing of dishonest associates

. Apprehension of shoplifters including court appearances

. Liason to local officials (fire inspectors, zoning/building subcode

officials)

Store Investigator, Lord and Taylor Department Stores - 1988-1991

. Development of internal cases involving dishonest associates

. Detainment and apprehension of shoplifters

. Installation and maintenance of covert equipment

. Store and field surveillances

. Utilization of exception reporting to detect internal theft issues

EDUCATION

A.S. Criminal Justice, Bergen County Community College - 1984-1986

River Dell Regional High School Graduate - 1980-1984

LICENSES & CERTIFICATES

. Bergen County Police and Fire Academy, NJ / NYS Certifications :

. Firefighter I, II, Heavy Rescue, AVET, Truck Company OPS, (past) EMT,

NJ Cert, EVOC

. NY/NJ State Hazardous Materials Technician

. Member NFPA

. Wicklander-Zulawski Associates Certified Advanced

Interviewing/Interrogation

. Workplace Diversity (anti-defamation league)

. Communicating Management Performance Seminar

. NYS Level I Fire Investigator

. Fire Officer I, Fire Officer II (managing fire officer) NYS Certified-

2014

. NIMS 100, 200, 700, 706, 800, 300 (intermediate)

. Nationally registered incident safety officer (2012) National Fire

Academy

. Current work study in progress (2014) Certified Fraud Examiner

. CISM (Critical Incident Stress Management) Program (2013)

. Hazardous Materials Incident Command - NYS - (2014)

. Certified Forensic Interviewer

Contact this candidate