Customer Service Sales

JULIE TAYLOR

************@*****.***

Mobile: 501-***-****

Administration Assistant

• 10 years’ experience in customer service, administrative and graphic design

• Computer literate: Word, Excel, Access, database, A+ Certification, Internet,

email, familiar with PowerPoint

• Works effectively as a team member

• Strong attention to detail, customer service and listening skills; highly motivated,

creative and flexible

• Professional known for making managerial decisions, using discretion and

processing highly confidential information

Work Experience

Manager

YKH Citgo Jacksonville, AR

June 2004-June 2014

• Oversee activities directly related to making products or providing services

• Manage staff, preparing work schedules and assigning specific duties

• Determine staffing requirements, and interview, hire and train new employees, or

oversee those personnel processes

• Perform sales floor work, such as greeting or assisting customers, stocking

shelves, or taking inventory

• Making Decisions and Solving Problems

Education

Vocational Certificate or Credential, Office Technolnogy

Pulaski Technical College North Little Rock, AR

January 2004-May 2009

Associate's Degree, Accounting

Pulaski Technical College North Little Rock, AR

August 2009-May 2013

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