Customer Service Medical

Keishia Powell

**** ****** **. *********, ** **208 . 410-***-**** .

*************@*****.***

PARALEGAL / LEGAL ASSISTANT

. Dependable, HardworkKeishiaing professional seeking to launch a

successful new legal career

. Proven success in prioritizing tasks, organizing activities, and

completing projects

. Excellent communication skills; both oral and written Paralegal

graduate with customer service ability to analyze complex and detailed

material and solve problems

. Demonstrate outstanding problem solving and active listening skills in

successfully resolving issues with tact and ease

Education

Associate in Science in Paralegal Studies, Everest University, Expected

Grad Date July, 2014

.

Introduction to Paralegal

Legal Research and Writing I & II

Civil Procedure

Torts

Contract Law

Wills, Trusts, & Probate

Law Office Management

Family Law

Criminal Procedure & the Constitution

Bankruptcy

Real Estate Law

Associate of Applied Science, Fortis College, Medical Administration

OFFICE SKILLS

Computer Literacy: Word, Excel, PowerPoint, Outlook, and Access. Data

Entry, Internet Research, Insurance Billing, Medical Transcription

PROFESSIONAL EXPERIENCE

John Hopkins at Green Spring Station

May 2004-September 2004

Medical Records Clerk

. Developed new filing system for medical records

. Chart retrieval for doctors and appointments

. Scheduling/Filing

. Designed new patient charts and kept continued chart maintenance and

organization.

Mercy Hospital July 2003-

April 2004

Medical Records Clerk

. Assembled charts for new patients

. Phones/filing and general office duties

. Assisted in retrieving charts for Police and Fire departments and

Baltimore city employees

. Ensure customer satisfaction

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