Customer Service High School
Resume:
Diandra Lindzey Velez
*** *** ** *** ****, National City, CA 91950
*************@*****.***
Objectives
To build a career in the medical administration field or General Office Administration field where the
knowledge and experience gained can be advanced and strengthened.
Experience
Date of Employment: 2014-present
Company name: Seaworld
San Diego, CA
Hostess
Provide excellent customer service
Assist with kitchen prep
Assist with maintenance
Serve beverages
Date of Employment: 2011-2012
Company name: Contemporary OB/GYN
San Diego, CA
Receptionist/Medical Biller
Schedule patients appointments
Verify insurance
Assisted doctor with billing
Collect co-pays
Contact patients for follow-ups
Provide excellent customer service
Date of Employment: 2007-2008
Company name: Mervyns
San Diego, CA
Sales Associate
Provide excellent customer service
Assisted with re-stocking and maintenance
Merchandize
Process payments and assisted customers with purchases
Date of Employment: 2006-2007
Company name: Chicano Style
National city, CA
Sales associate
Provide excellent customer service
Assisted with re-stock and maintenance
Merchandize
Process payments and assisted customers with purchases
Date of Employment: 2005-2006
Company name: South Western College
Chula Vista, CA
College Peer Advisor
Filing/ Answering Phones
Enroll students for classes over the phone
Assisted students enroll in financial aid
Customer Service/ Marketing.
Professional Education
Dates of Attendance: 2010-2011
UEI College Chula Vista, CA
Medical Billing and Coding Specialist/Front Office Administration Program
Academic Education
Dates of Attendance: 2001-2004
Sweet Water High School National City, CA
12th Grade/ High School Diploma
Skills
Certified 50 WPM Electronics Health Records(EHR)
Knowledge
10yrs Customer Service
CPR Certified
Word Processing/Excel/.Outlook
Knowledge CPT/ICD9/HCPCS Coding
Medical Terminology Insurance Billing
Bilingual English and Spanish Knowledge of Insurance Eligibility
Multi Phone Line Trained HIPAA Certified
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