Sales High School
Resume:
Rodney L. Johnson
**** ****** ***** **. * Houston, Texas 77066 * Mobile: 832-***-****
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SUMMARY OF QUALIFICATIONS
To effectively obtain a Department Management position, where I can make a
strong and influential impact and contribution to organizational goals
through enhanced and continued expansion of professional skills,
experience, and knowledge.
PROFESSIONAL EXPERIENCE
2008 - Present Walgreen's
Houston, Texas
. Manager
o Effectively managed the work production of 131 employees while
upholding company's standards and meeting daily expectations.
. Full Case Worker
o Ensure that the products are carefully placed on the line for
transport.
. Replen Driver
o Guarantee that the pickers are receiving all products in a
timely manner.
. Put-A-Way Driver
o Entrusted with the responsibility of ensuring the products are
removed from the aisles and cautiously put away making the
process to retrieve an item easier and more expediently.
. Sorter Operator
o Maintain the operation of the machine belt in an efficient
manner enabling products to be smoothly removed and placed in
its designated location.
. Case Hospital
o Frequently emphasize the need of quality assurance by making
certain each product is appropriately labeled and prepared for
shipment to its correct destination.
. Op Driver
o Work bonepile and thoroughly evaluate that orders are pulled out
and placed on the machine belt without delay.
. Receiving
o On a regular basis, receive delivery trucks that are rapidly
unloaded through teamwork and organizational skills.
o Multitalented in driving machinery while improving daily
operations in a safe and resourceful manner.
2000 - 2008 Home Depot Houston,
Texas
Department Manager
. Exercised interpersonal communication skills to train and educate
workers on store policies, department procedures, and job duties
standards, making certain they were fulfilled adequately creating a
win-win situation for all parties.
. Rendered satisfactory solutions to escalated customer issues and
concerns with professional service.
. Entrusted with the responsibilities as supervisor to maintain high
standards of excellence.
. Regularly exceeded the expected daily production goals while
contributing to the profitability of the company sales goals.
. Thoroughly and assertively trained, developed, and managed a staff of
employees while strategically planning and systematically implementing
unit activities.
. Maintained positive customer relationship through superior customer
service, coaching, counseling and providing an open line of
communication to determine customers' needs.
. Inspected merchandise to ensure it was correctly priced and displayed.
. Prepared sales and inventory reports in addition to presenting shrink
reports at staff meetings.
. Demonstrated effective presentation skills.
1999 - 2000 Pep Boys Houston,
Texas
Service Manager
. Ascertained make, year, and type of parts needed. Inspected worn,
damaged, and defective parts to determine replacement required and
advised customers of parts needed according to description of
malfunction.
. Discussed use and features of various parts, based on knowledge of
machine and equipment.
. Read catalog, microfiche viewer, and computer for replacement part
stock number and price.
. Advised customers on substitution or modification of parts when
replacement was not available.
. Filled customer orders from stock.
. Marked and stored parts in stockroom according to prearranged system.
. Received and filled telephone orders for parts.
. Sold merchandise, utilizing knowledge of products sold.
. Prepared sales slips and sales contracts.
. Received payments and obtained credit authorization.
. Placed new merchandise on display.
. Demonstrated skillful communication and negotiation skills.
. Measured engine parts, exercising precision measuring instruments to
determine whether similar parts could be machined to require size.
EDUCATION
Dwight D. Eisenhower High School
Houston, Texas
High School Diploma 1996 -
2000
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