Medical Assistant

Odalys J Diaz

**** ********* **

Riverview, FL **578

Phone: 401-***-****

***********@*****.***

Objective

Seeking a position with a growing company. The values I bring to the team are honesty,

confidentiality and enthusiasm as well as growing and maintains professional and loyal

relationships by working ethically. I am always actively looking for ways to help others.

Ability Summary

• Bilingual, fluent in Spanish and English

• Dedicated to helping others, sensitive and responsive to peoples' needs

• Self-motivated, cooperative team player, who is dependable and capable of multi-tasking

• Able to work under pressure and deal with high traffic environments

Employment History

Customer Service Representative

04/2013 – Present Thorntons Inc Brandon, FL

• Delight Our Customers

• Passion For Details

• Always achieve our 6 priorities

1. Customers in Line

2. Think Drink!

3. Gas Price Changes

4. Sparkling Restrooms

5. Spotless Food Areas

6. Superior Merchandising

a. Sales Plan Execution

b. Suggestive Selling

c. Fronted, Faced, and 100% in stock

Volunteer

06/2012 – 01/2013 Feeding America Tampa Bay Tampa, FL

• Volunteer activities include sorting produce, bakery and nonperishable food donations,

stocking food pantry shelves or packing grocery bags for families in need.

Along with warehouse volunteering, I also volunteer in the office. Data entry, filing, making

copies and other administrative tasks.

Sales Associate

11/2011 – 05/2012 Piercing Pagoda Taunton, MA

• Duties include support store manager in financial goals, motivating a team, recruit, sales,

leadership and promoting a positive work environment.

• Unit sales performance, personnel management, customer service, merchandise

presentation, loss prevention, acting as a role model.

Office Clerk

04/2010 - 09/2010 Department of Transitional Assistance Taunton, MA

• General Office duties, answered Incoming calls & transferred to appropriate parties,

Greeted clients and visitors

• Word Processing and data entry

• Maintained local office logs; Distribute incoming mail, faxes, memos; reports and other

communication to appropriate staff

Intern

01/2010 - 03/2010 Mass Health Central File Unit East Taunton, MA

• Warehousing Inventory Management

• Shipping & Receiving

• Electronic Document Management

• Document Preparation and Imaging

• File/Document Management; Data entry; Indexing; Quality Control

Medical Assistant

03/2008 - 08/2009 Dr.Prescod Pawtucket, RI

• Managed front desk, scheduled appointments, multi-line phone operation.

• Responsible for keeping care of the treatment rooms, records of the office patients, and

instruments.

• Performed routine work and examined the patients, checked their pulse rate, blood

pressure, gave injections.

• Received bills and kept record of the transactions.

Medical Assistant Intern

11/2007 - 02/2008 Dr. Klibanoff Pawtucket, RI

• Obtained patients' vital signs

• Performed eye exams using various testing equipment

• Scheduled appointments

• Answered multi-lined phone system

• Data entry using Caretracker

Education and Training

Issuing Institution Qualification Course of Study

Hillsborough Community Certificate Administrative Professional

College

Lincoln Technical Institute Vocational School Certificate Medical Assistant

Community College of Rhode General Equivalency Degree General High School

Island (GED) Curriculum

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