Customer Service Representative

Albrith Hilaire

Monsey, NY

*******@*******.*** - 845-***-****

WORK EXPERIENCE

Customer Service Representative

Lowe's Home Improvement - Nanuet, NY - November 2013 to Present

Responsibilities

Sales transaction, providing excellent customer service

Accomplishments

Top 5 in RPP and EPP and replacements plans for 3 months

Skills Used

Sales, being able to help customers understand each product they are purchasing if any questions are asked.

Handling money.

Customer Service Representative

Best Buy - West Nyack, NY - March 2013 to November 2013

Responsibilities

Doing returns, answering phones, doing online orders for customers on the phone. Dealing with credit card

information, pick up orders, sales, adding warrants with products. Handling money.

Accomplishments

Made top in credit card applications as well as adding warrant protection plans for customers

Skills Used

Being able to handle a high volume work area, verbal skills, sales skills,

Customer Service Sales Associate

Aerie - West Nyack, NY - March 2011 to December 2011

Responsibilities

clean neat care of merchandise, answering any questions a customer may have, greeting, sales, register

Tutor/Mentor

Finkelstein Memorial library - Spring Valley, NY - May 2011 to July 2011

Responsibilities

Community service tutoring kids from grade 1st-6th helping them with homework and going over anything they

need a little bit more help in

Accomplishments

Loved working with the kids try were wonderful to work with. Being able to do something positive and productive

after school.

Skills Used

Math skills, English reading skills, reviewing skills, communication skills

EDUCATION

BA in Accounting

Rockland Community College - Suffern, NY

2014 to 2016

Spring Valley High School - Monsey, NY

2010 to 2013

SKILLS

Understanding what the buyer wants,great communication skills (personality), patients, researching and

gaining more knowledge about the product that I am selling, Great time management skills, able to stay focus,

learning and observing others to gain more knowledge on what I can do better to meet sales. Overall just a

positive person

Contact this candidate