Customer Service Quality Control
Resume:
Heavy Equipment Mechanic
James R. Castro
Waipahu, HI 96797
***********@*****.***
PROFILE
I am a skilled automotive and Heavy Wheel Mechanic with 8 years of automotive experience of
troubleshooting, repairing, and installing and maintaining of military vehicles for a defense contractor.
Able to work on own and as part of a team to assist in achieving overall objective while maintaining high
quality standards.
ACHIEVEMENTS:
MRAP University
• June 2011-July 2011
• Certificate of graduation
New York Technical Institute
• August 2001-August 2003
• Certificate of graduation
ABILITIES:
• Excellent problem solving skilled with the ability to contribute expertise of follow
leadership directive. Excellent communication skills (verbal and written)
• Proficient with hand tools, diagnostic equipment and multimeters.
• Dynamic in Team Work environments as well as independent work situations in Performs
all duties and other assigned tasks in a Professional in safely and a timely manner.
• Highly proficient in basic computer skills in Microsoft Excel, words, PowerPoint, as well
problem solving skills.
• ACTIVE (DOD) Department of Defense Secret Security Clearance.
Work experience
JTB-Hawaii through altres staffing Honolulu,
Hawaii
Diesel Mechanic level 3 February 2014-
present
• Provide customer service to bus drivers during their pre inspection such as filling up tires, topping
off fluids, and replacing bulbs.
• Fully servicing Motor Coach Industry (MCI) Buses, Setras, and Walkers which includes full rnr
of all fluids and filters, adjustment of brakes, checking for any types of leaks air, coolant, or
exhaust leaks, etc.
• Troubleshooting and replacing/ repairing any type of defects on vehicles such as tag steering
cylinder, brake shoes and drums, radiator, drive belts, pulleys, air condition system, suspension
components, etc.
• Assist with breakdown of vehicles on the road and making sure vehicle is safe to drive or bring
back vehicle to shop to repair problem/ problems.
• Work on Drivers Inspection Report (DIR)- fixing any faults written up by the bus drivers.
ManTech International Corporation Bagram, Afghanistan
Heavy Wheel Mechanic June 2011-
November 2013
• Provide industrial and commercial maintenance and service on various military
equipment to include: Heavy Duty Trucks, armored vehicles, track vehicles, ground
systems, and diesel and gasoline powered equipment.
• Assisted Site Manger as the Shop Forman with decisions, which require higher authority,
to the appropriate personnel with request ordering parts Update 10% and 100% inventory
through Logistics, Maintenance, and Sustainment Tracking &Reporting Environment that
are available to support maintenance action and Coordinate and any additional assist of
the shop and of all mission related projects.
• Troubleshoot and repair engines, powertrains, transmissions, auxiliary drives, chassis
components, fuel, and electrical, cooling, braking, steering and hydraulic systems.
• DS Level Modification Work Orders including but not limited to: up armor, suspension
upgrades, and fire suppression systems. Prep vehicles for operation in extreme
conditions.
• Operate wheeled and track vehicles in conjunction with maintenance and recovery and
assist with training apprentice and journeyman mechanics.
• Tasking faults and keeping track of man hour usage using WMMS.
• Production Floor Supervisor for Night Shift.
BAE Systems Schofield Barracks, Hawaii
Quality Control Inspector, Automotive Mechanic August 2006-June
2011
• Inspect M1101 trailers, water buffalo, M1082, M1095, M1076, HMMWV, FMTV, HEMTT, PLS
and other tactical vehicles and equipment for initial inspections.
• Pinpointing all deadlines on vehicles during initial inspections.
• Search various parts using technical manuals, IETM, and EMSNG.
• Inspect vehicles for estimated cost of repair.
• Tasking faults and keeping track of man hour usage using WMMS.
• Ensure all parts installed properly and properly working.
• Finalizing vehicles after all parts installed and all faults corrected with quality work from the
mechanics.
• Code out vehicles according to manufacturing date and MEL percentage if applicable.
• Complete bi-annual and annual service on M1101 trailers, water buffalo, M1082, M1095, M1076,
HMMWV, FMTV, HEMTT, PLS and other tactical vehicles and equipment.
• Assist in inspecting vehicles for initial inspection with inspectors.
• Troubleshoot pin pointed faults from inspectors.
• Remove and replace unserviceable parts making vehicle fully mission capable.
• Properly filling out service packet for vehicle working on.
• Complete bi-annual and annual service on M1101 trailers, water buffalo, M1082, M1095, M1076,
HMMWV, FMTV, HEMTT, PLS and other tactical vehicles and equipment.
• Assist in inspecting vehicles for initial inspection with inspectors.
• Troubleshoot pin pointed faults from inspectors using technical manuals, MSD computer, multi
meter, pro link, STE ice, probe tool, and where ever tool applicable.
• Remove and replace unserviceable parts making vehicle fully mission capable.
Alamo Rent a Car Honolulu,
Hawaii
Mechanic helper April 2007-
August 2009
• Provided Services and Inspection on various automotive vehicles.
• Repair minor problems consisting of suspension work, steering work, electrical work, and air
condition work, and brake work, engine work.
• Tune up vehicles which includes oil changes, spark plug changes, tire rotations.
• Prepare vehicles to send back to the mainland after the lease is due.
L3 Communications Schofield
Barracks, Hawaii
Automotive Mechanic April 2005- March
2006
• Complete bi-annual and annual service on M1101 trailers, water buffalo, M1082, M1095, M1076,
HMMWV, FMTV, HEMTT, PLS and other tactical vehicles and equipment.
• Assist in inspecting vehicles for initial inspection with inspectors.
• Troubleshoot pin pointed faults from inspectors using technical manuals, MSD computer, multi
meter, pro link, STE ice, probe tool, and where ever tool applicable.
• Remove and repairing unserviceable parts to make vehicle fully mission capable.
• Properly filling out service packet for vehicle in shop and awaiting to be serviced.
Work History Data
JTB- Hawaii February 2014- present
“Diesel Mechanic level 3 “
ManTech International Corporation June 2011-November 2013
“Heavy Wheel Mechanic”
BAE System August 2006-June 2011
“Quality Control Inspector, Automotive mechanic”
Alamo Rent a Car April 2007- August 2009
“Mechanic helper”
L3 Communications April 2005- March 2006
“Automotive Mechanic”
Contact this candidate