Customer Service Human Resources
Resume:
BOBBI SANCHEZ
Irving, Texas 75038
972-***-****-Home
972-***-****-Mobile
**************@*****.***
http://www.linkedin.com/in/bobbisanchez LinkedIn Profile
Profile
Mission oriented IT, Engineering and Telecom Recruiter with successful
customized people acquisition skills within both CORPORATE (in-house) and
AGENCY environments. Multi-industry experience in recruiting, account
management and client development. Excellent public speaking and
presentation skills. Effective in cold market calling and closing. Average
placement ratio of 5-8 contractors per month during heavy hiring periods.
Effective management skills and not afraid to roll sleeves up and work in
trenches. Excellent work ethic and not a job hopper. Excellent attendance
record. US Army veteran.
Certifications
Pending certification as a Certified Internet Recruiter (CIR) and Senior
Professional Human Resources (SPHR). Will be taking exams between now and
July 2014.
Clients Supported
Clients supported included, but is not limited to the following companies:
IBM, Computer Science Group, Kaman Aerospace, HP, Dell, Northrop, Raytheon,
EDS, Perot Systems, AutoZone, Mary Kay, Avon, Wells Fargo, CitiBank,
Accenture, Deloitte, Coopers, SHL, Fujitsu, Astro Zeneca, Ernst and Young,
and others.
Recruiting Expertise
Corporate and Agency Recruiting experience as an EMPLOYEE AND AS A
CONTRACTOR. Takes on long and short-term contract assignments. Recruits
full time direct positions as well as contract-to hire and contract
personnel. Experience includes but is not limited to the following:
Technical disciplines recruited include Information Technology and
Engineering. Specific skills include but are not limited to the following:
SAP/ERP (BI, HR, FI, CO, BW, ABAP, MM, PP, PM, WM and many others), Oracle
(Financials, Discoverer, Express, development), Java, Visual Basic,
VB.Net/ASP.net, Hadoop, Big Data, Oracle, storage engineers, mainframe,
SAP, ERP, help desk, technicians, technical support, CIO and CTO,
telecommunications, civil, structural, mechanical, electrical, optical,
semiconductor and chemical.
Non-technical disciplines recruited include Administration, Legal,
Procurement, Attorneys, Accountants, Banking Professionals, Human Resources
Personnel, Railroad Logisticians and miscellaneous clerical.
Account Management/Business Development Expertise
Account Management experience includes actively marketing candidates to
prospective clients, discussing potential company contributions with
prospective clients and following up on client decisions. Excellent
presentation skills. Not intimidated by titles.
Application Tracking Systems Used
In addition to in-house and proprietary systems, I have used the following
in my career: Taleo, HR Smart, Smart Recruiter, PC Recruit, eRecruit,
Bullhorn, Talent Rover, Ceridian, Job Diva and several others.
VMS Systems Used
Utilized the following VMS systems: Field Glass, Pinnacle, Ariba, Chimes,
IQ Navigator, and others.
Employers
The Wordsmith, LLC Nov
2010-Present
Senior Technical Recruiter
Chief Wordsmith
The Wordsmith, LLC is a company that provides technical recruiting and
resumes preparation services on a national basis.
. Worked in a four-person team charged with filling technical positions
through VMS system for Citibank and Wells Fargo. Filled positions that
included Java programmers, project managers, oracle database
administrators, storage and network engineers, among others. Screened
candidates and coordinated with hiring managers to set up interviews.
Performed full life cycle recruiting.
. Recruited and placed technical professionals all over the USA. Filled
positions included .Net Developers, Business Analysts, Systems
Analysts, VoIP Engineers, Systems Administrators and Kronos Functional
Analysts.
. Developed candidate pipeline for various technical requirements.
Positions included Project Managers, Windows Integration Engineers,
Business Analysts, SAP Developers and Oracle Database Administrators.
. As a corporate recruiter, worked with in-house managers to place
technical and non-technical positions, primarily in Dallas, Texas.
Reviewed resumes, followed up with managers, managed the interview
process and ensured that candidates were kept within the information
loop.
. As a Recruiting Director, directed Recruiting activities in Southwest
region of the USA. Scoped possibilities for the setting up of new
HEPCO offices and managed VMS program for Northrup Grumman. Assisted
offices in Austin, Texas in recruiting for other clients when needed.
Clients included Fluor, Schlumberger and Northrup Grumman.
. Supported SAP practice in the New England region of international
consulting company. Sourced, screened and submitted candidates for all
SAP modules. These candidates were to be full time employees working
for the consulting company and assigned to their client. Companies
supported include US Steel, Astra Zeneca, Accenture, various insurance
companies, etc. Also supported Oracle ERP practice on the side. These
were also to be consultants working for CIBER and assigned to the
client.
STARR ENTERPRISES, Irving, TX
Senior Technical Recruiter- I.T. and Telecom Division
May 1992 - Nov 2010
Starr Enterprises is a consulting firm specializing in recruiting for
various technical disciplines, including Information Technology, Software
Engineering, Hardware Engineering, Application Development,
Telecommunications and Data Communications.
. Recruited approximately 60 contractors from various colleges in order
to sell or to recruit others to sell wireless internet services.
. Worked with local recruiters to provide research on companies as well
as candidates. Placed individuals on contracts and in full time jobs
throughout the USA. Gathered intelligence on skill locations and
candidates who practiced these skills. Clients included SAP America,
IBM, Abbot Labs, etc.
. Recruited candidates to fill technical position for state agencies as
well as Various multi-national Fortune 100 companies-including
Accenture and EDS
. Recruited candidates to fill pipeline of candidates for VMS client to
increase submittal numbers and to populate database. Called candidates
and prequalified them based on interest and technical skills.
Formatted resumes and notified candidate of status when it changed.
Clients included EDS and Perot Systems. Position involved all levels
from technology and call centers to c-level executives.
. Performed corporate recruiter functions within the HR department.
Sourced technical and non-technical candidates pre-qualified then and
then forwarded resumes to managers. Processed hires by getting
approval for offer letters, presenting a verbal offer to the
candidate, then writing the letter. Arranged delivery by FedEx. Wrote
and posted job requisitions onto job boards and other venues.
Maintained follow-up actions with managers and notified candidates if
they were not selected. Used Taleo as the applicant tracking system
. Assisted in the recruitment of candidates for 4 national clients.
Recruited candidate mainly in difficult to fill positions. Difficult
to fill position included skill sets that were not normally found in
the same candidate. Recruited Oracle DBAs, SQL Server DBA, Unix
systems admins and Oracle DBAs
. Recruited candidates on a nation-wide basis to three major VMS
clients. Recruited, performed reference and background checks.
. Brought in as one of two recruiters to fill 130 positions. Interviewed
and hired consultants for various project across the US Checked
references as required. Performed searched for technical talent across
the US. Recruited C++, C#, AIX Admins Oracle DBA, SQL Server DBAs,
Telecom Switch technicians, call center customer representatives, etc.
. Coordinated with onsite manager to recruit SAP candidates. Arranged
interviews with managers and in a face to face basis
. Developing rapport with high level and HR directors of various
prospects, including but not limited to: Wal-Mart, FedEx, Mary Kay,
AutoZone, Deloitte and Touch , Albertsons, Kroger's, etc.
. Brought in to set up IT Department and client base for clerical and
call center staffing firm
. Developed rapport with high level and HR directors of various
prospects, including but not limited to: Wal-Mart, FedEx, Mary Kay,
AutoZone, Deloitte and Touche, Albertsons, Kroger's, etc.
. Departure due to change in business model.
. Business development and recruiting for company specializing in
staffing of startup companies. Provided other assistance to place
candidates of varying expertise with Fortune 500 companies. Skills
recruited for include AIX System Administrators, Java RUP specialists,
Desktop support, call center customer service representatives, fiber
optic engineering and telecommunications. Non-technical recruiting
includes attorneys, accountants, human resources personnel, financial
officers, executive level personnel and some biomedical personnel.
. Assisted in the staffing of 5 non-technical positions such as data
entry, accounting and Human Resources.
. Hired 60 people for 2 year old company involved in telecommunications.
Laid off when telecommunication industry fell on hard times.
. Sourced hard-to find telecom candidates.
. Sourced 8 candidates for network design startup company.
. Tasked to staff entire eCommerce department. Mexican Owners privatized
the company, and then laid off 17 out of 31 VPs. Staffed 20 out of 56
available positions.
. Worked with company based in California to assist in recruiting
efforst-6 permanent placements: 3 in Kansas City, 2 in New York City
Wall Street and 1 in Tulsa OK. All positions were technical
. 20 placements: C++ on Unix engineers, Mainframe programmers, AS/400
developers, AIX Systems Administrators, Oracle DBAs, technical
support, call center customer service representatives, etc.
. Managed one person corporation by myself. Placed 20 contractors in
various IT and Telecom assignments.
. Placed 19 contractors in 6 months All telecom, some with IT and others
with telephony experience with MCI, AT&T and others.
. Recruiting disciplines included IEF, Data processing and AS/400.
Atlanta based company that decided not to open a Dallas office.
. Placed 14 people in various disciplines including manufacturing, data
processing and telecom.
. Served as Office Manager in exchange for rental space with two IVR
Engineers. Began the process of integration into the recruiting career
by developing clientele and candidate pipeline. Not too successful but
learned a lot about recruiting
EDUCATION
Grand Canyon University at Phoenix, AZ (expected Jul 2016)
Masters of Science Degree
Psychology with Emphasis on Industrial/Organizational Psychology
Academy International at Santa Barbara California
Bachelor of Science Degree
Protective/Investigative Management
Minor in Psychology
GPA 4.0
Graduated with Honors
Santa Barbara City College
Associates in Arts
Psychology
Minor in German
GPA 3.9
Worked full time while in school and served in US Army ROTC
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