Customer Service High School

Objective

To obtain a job position which will allow me to gain professional

experience. Where I will be able to utilize my skills in managing

employees, and store operations while working in a highly stimulating work

environment.

Education

University at Albany, Albany, NY Bachelor of Arts

in Sociology Aug. 2009-May2013

AIP Language Institute Valencia, Spain

Jan.2012-May2012

Experience

Marketing Executive for MedLuminary

May 2014-Present

n Report on a consistent basis the progress of MedLuminary social

networking websites. Collect data regarding popularity of company.

n Create and develop new strategies on marketing the company and building

an audience.

n Maintain all social media networks.

n Assist the Managing Director in establishing pricing policies.

Head Cashier (Assistant Manager in Training), Forever21 Albany, NY

July 2012-Present

n Oversee cash transactions, cash reconciliations, and accounting duties

according to company policy.

n Provide quality customer service to every customer regarding any concerns

they have.

n Responsible for training and supervising newly hired cashiers on

accounting procedures and policies.

n Assist in monitoring and maintaining the store operational reports for

store execution.

n Bi-weekly enter huge amounts of data into system regarding damaged items

and items to be returned to company.

n Assist in reviewing applications, set up interviews and orientation

dates.

Fukushima Ambassador, Fukushima University, Fukushima, Japan

Jan. 2013-Jan. 2013

n Went on an inspection tour of the disaster-affected areas on the coast of

Fukushima and Miyagi.

n Had discussions with city officials on restoration planning for affected

areas.

n Disaster relief work (cleaning debris) at Minami Soma City.

n Field study of local agricultural and tourism sectors affected by nuclear

disasters.

n Interacted with kindergarten and junior high school students living in

disaster-affected regions.

Junior Secretary, Educational Opportunities Program Albany, NY

Aug.2011-Dec.2011

n Receive telephone calls, and direct as, and where necessary.

n Maintain filing.

n Proof read documents as requested.

n Create, maintain, and input data onto spreadsheets

Special Skills

Customer Care:

. Proven customer Service and organizational skills

. Able to answer telephone calls and greet visitors efficiently

Interpersonal:

. Ability to work independently

. Detail oriented; able to multi task while working in a fast paced or slow

environment

Contact this candidate