Customer Service Assistant

Sarah Foster

*** ***** ****** ********, ******** 24541

Phone: 434-***-**** Email: *************@*****.***

Administrative Profile

Administrative professional offering over three years of success as a leader and a team member Technical

skills include Microsoft Office Suite and Photoshop Pro Experience with small business financials Core

strengths in conflict diffusion, resource management, and creativity Organized, efficient and proficient in

office support tasks including:

Office organization & administration Database Management Bookkeeping Telephone Reception Filing

& Data Entry Spreadsheets & Reports Bank Reconciliation 94 WPM

Relevant Experience

Office Assistant V&J Construction, Inc.

Danville, Virginia June 2013-June 2014

Completed tasks under the direction of the Office Manager Implemented an organizational plan for filing and

office databases Worked with State Farm and other large insurance firms Produced mortgage company

packets, work orders, insurance and repair estimates Responsible for company banking including bank

deposits, check writing, bill pay, and bookkeeping Created customer files tracking insurance claims, work

orders, and invoices Provided prompt customer service for an average of 50 construction projects at a time

Worked closely with insurance and mortgage professionals

Communications & Dispatch Regional One EMS Company

Danville, Virginia May 28, 2013-August 22, 2013

Responsible for answering 911 Direct Emergency Calls Created and managed private patient files using CAD

Key part of file management insuring that patient needs were met Fast paced environment requiring full

attention for 12 hour shifts Required quick thinking and leadership to provide immediate care Promptly

answered incoming calls and responded immediately to the directive of each call Certification Required: First

Aid & CPR

Teaching Assistant Families First, Inc.

Danville, Virginia June, 2011-May 24, 2013

Worked as a part of a team to provide excellent care and education Provided aid in lesson planning and

administrative requirements to the lead teacher Maintained an organized learning environment

Marketing Assistant/Team Member Chick-fil-A

Danville, Virginia March, 2010-July, 2011

Provided support to the Chick-Fil-A team, pushing sales and providing excellent customer service Required

quick thinking and math skills to ensure daily accuracy Scheduled, coordinated, and hosted special events

including :Family Night, promotional events and marketing to increase the influx of customers

EDUCATION

Danville Community College Associate Degree in Applied Sciences May 2012

GPA: 3.9

Relevant Coursework: Business Math, Project Seminar, Portfolio Creation

Contact this candidate