Assistant Manager
Resume:
Lisa Villiers
***** **** **** **. ******, TX ****5
Cell 936-***-**** **********@*****.***
Objective
To obtain a position that utilizes my technical and administrative expertise and experience.
Qualifications
• Ability to achieve results when confronted with major responsibilities.
• Interpersonal skills beyond reproach.
• Responsible, dependable, and accountable person who is committed to excellence.
Education
• Escambia High School (Pensacola, FL)
• Southwest Academy (Houston, TX) 2010 Diploma
• Lonestar College (Conroe, TX) 2011-12 - Present
• Certified Food Service through Health Department
• Restaurant and Hotel Management
• BCLS trained and Certified
• First Responder and Disaster Trained
Work Experience
Oct 2013 – Present
Front Office Coordinator University General Hospital
• Patient scheduling
• Insurance Verification
• Medical Testing
• Supply Ordering
• Multi Line Phone, Fax, Email
• Google Calendar
• File Pro Software
• New Patient Prep
• Chart preparing, upkeep and auditing
• Medical records review
• Office Support
• Working directly with Physician, Physician Assistant, Director, Manager and
Medical/Office staff
March 2010- Aug 31st 2013 St. Joseph’s Medical Center
Human Resources Generalist
• Department Payroll Processing
• FMLA Administrator
• New Hire Processing
• Conduct and Organize all Orientation for New Staff
• Benefits Enrollment
• Data Entry
• Maintaining and Auditing Employee Files
• Establishing Policies and Procedures
• Maintains all Personnel Files for Active and Term Employees
• Assist with Varies Clerical Duties
• Safety Coordinator for Department
• Conducts Safety Inspections throughout the Facility
• Multi Line phone, Fax, Copier, Scanner and Printer
• Create New Hire Paperwork and Processes
• Inventory
• Assists with Coordinating Employee awards
• Manage the Hospital Tuition, Student Loan and Reimbursement Program
• Conduct all Verification’s of Employment and Mortgage Paperwork
• Provides additional support and assistant to Generalist and Management Team.
• Process and Control all FMLA proceedings
• Direct assistant to all Directors and Management Staff
July 2007- March 2010
Healthcare Unit Coordinator North Cypress Medical Center
• Department Payroll Processing
• New Hire Processing, Training and Orientation
• Worked closely with Lab and Pathology staff with day to day operations
• Lab Draws
• Patient check in and registration
• Multi Line phone, fax and copier
• Laboratory Safety Officer, Keeping records, Inspections, Training, Mock Drills, OSCHA,
CAP and JACHO requirements
• Histology slide review, filing and storage.
• Tumor Board
• Cancer Case review and log
• Coordinated Employee functions and Department Meetings
• Employee Rewards Chairman
• Worked Closely with Director and Physicians providing support
• Day to day Operations and Coordination on Lab, Pathology and Histology
4/7/1997-7/2009 Kingwood Hospital
Administrative Assistant, Mgr, Non-Clinical Supervisor for Radiology and Imaging services,
Imaging assistant, Secretary.
• Administrative Duties
• Payroll
• New Hire Hiring, Processing and Orientation
• Inventory
• Scheduling
• Patient Care
• Employee Rewards Committee Member
• Worked closely with Radiologist, Staff and Management.
• Data Entry, record keeping and Accounting Processes
• Staff Training
• OSCHA regulations
• Coordinated Employee functions and Department Meetings
PepsiCo Aprox 8 years
Taco Bell Manager
• Training, Hiring and Processing all New Hires
• Food Prep
• Ordering
• Schedules
• Preparing and serving Customers
• Attending Training and safety meetings
• Daily, Weekly and Monthly reports.
• Cash Handling
• Inventory and inspections of other locations
• Handling all patient Complaints and satisfaction.
Experience with the following software:
1. Outlook
2. Payplus
3. Paychex
4. Taleo
5. Meditech
6. Google Calender
7. Kronos
8. File Maker Pro
9. Payforce
10. Lawson
11. Benisync
12. And more
REFERENCES- Available upon request
CPAA and Cert Member and Volunteer
MADD Volunteer
Contact this candidate