Customer Service High School

Bernitia Young

Henderson, NC

********@*****.*** - 252-***-****

TO OBTAIN A POSITION THAT ALLOWS THE USE OF INTERPERSONAL SKILLS AND ABILITIES TO GAIN

WORK AT AN ENTRY LEVEL POSITION.

WORK EXPERIENCE

Shelter Manager

ACTS - Henderson, NC - February 2013 to June 2013

Responsibilities

Conduct staff meeting manage activities at shelter. Documenting and filing.

Skills Used

Microsoft Works, Excel etc

Child Care Coordinator

A.C.T.S of Henderson - Henderson, NC - June 2012 to February 2013

Oversee children activities and clients at DV Shelter. Monitor Shelter. Create documents for shelter and answer

calls as received. Documents daily notes, call logs and all needed information with clients.

Enumerator

U.S. Census Bureau - Henderson, NC - April 2010 to August 2010

Conducted face-to-face interviews. Obtained required information to complete residential questionnaires.

Handled personal information based on the requirements of the Privacy Act.

CREW MEMBER/CASHIER

COLDSTONE CREAMERY - Greensboro, NC - February 2008 to November 2008

INTERACTED WITH CUSTOMERS ON A DAILY BASIS.

EXCHANGE MONEY AND PROVIDE A CUSTOMER FRIENDLY ENVIRONMENT. ASSISTED CUSTOMERS

TO DELIVER THEIR PURCHASE IN A TIMELY AND NEAT MANNER.

CLERICAL WORK

TRINITY CONSTRUCTION CO - Henderson, NC - January 2007 to August 2007

PREPARED VARIOUS BUSINESS DOCUMENTS. {BILL STATEMENTS, BID PROPOSAL, AND OTHER

JOB RELATED COMPUTER SERVICES.}

EDUCATION

Bachelor of Business Administration in Business Management

North Carolina A&T State University - Greensboro, NC

2003 to 2007

DIPLOMA

SOUTHERN VANCE HIGH SCHOOL - Henderson, NC

May 2003

SKILLS

SKILLS: MICROSOFT WORD, EXCEL and POWERPOINT MULTITASKING ORGANIZATION

COMMUNICATION CUSTOMER SERVICE

CERTIFICATIONS

WorkKeys

November 2009 to Present

Career Readiness Certificate

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