Training Manager

T R AC Y M O R R I S

**** *** ***** ***** * Jacksonville, FL 32225 904-***-**** *********@***.***

H U M A N R E S O U RC E S M A N AG E M E N T

Extensive background in HR key responsibilities, including employee recruitment and

retention/engagement, staff development, conflict resolution, benefits and compensation, HR records

management, HR policies development and legal compliance.

Demonstrated success in being a key business partner, providing support on all HR functions,

implementation of key HR strategies/policies, staff development, employee engagement and training

that was aligned with key business objectives.

HR EXPERTISE

Succession Planning Staff Recruitment & Retention Orientation & On Boarding

Employment Law Employee Relations Training

FMLA/ADA/EEO/WC Report Generation/Analysis Performance Management

Executive Communications Benefits Administration Staff Development

HRIS Technologies HR Program/Project Management HR Policies & Procedures

Professional Experience

REINHART FOODSERVICE LLC (REYES HOLDINGS) – Jacksonville, FL

Part of Reyes Holdings that provides food distribution to restaurants, both broad line and chain, across

half of the United States. The Jacksonville division specializes in Burger King, both domestic and

international, Subway and Einstein Bagels sales.

HR Manager, January 2013 to June 2014

As key business partner and a member of the divisional leadership team, responsibilities were focused

around key HR initiatives of talent optimization, reduction of risk and lead change. In addition, provided

HR support and expertise in the areas of recruitment, hiring, training, development, employee warnings,

terminations, workman’s compensation claim management, divisional safety, employee engagement,

succession planning and performance evaluations.

Key Results:

Implementation and facilitation of divisional Leadership Training Program. Developed and presented

training in the areas of “Caring for your Employees” training, Leadership Book Club and “Effective

Communications” training.

Development of Employee Engagement Committee and key roles in planning of events throughout the

year to promote engagement, such as Annual Open House and Rodeo, Annual Awards Banquet, “A Night

with the Suns”, divisional “Weight Watchers” program and volunteer program with Soup Train.

HR support to division of 150 employees

Parallon Business Solutions Group (HCA Shared services) Orange Park, FL

Provides business office (revenue streams) support for 21 HCA facilities around the State of Florida.

HR Generalist, May 2011 to January 2013

Worked with management on conflict resolution; responsible for employee relations; oversee corrective

counseling process; assist with terminations; recruit employees; HRIS data inputting; and develop

T R AC Y M O R R I S

Phone: 904-***-**** Page 2

training programs. Manage leave of absence programs and personnel records; administer corporate

wellness program; and handle HR generalist workplace issues.

Key Results:

Played a key role in ensuring the successful migration of Document Imaging and HIM departments from

facilities to centralized locations.

Provided HR support to several departments, off site locations with responsibilities for approximately

400 staff members.

Administered on boarding and orientation programs

Developed management training program entitled Corrective Counseling 101 and How to Conduct

Incident Investigations

Physicians medical centers, inc. Jacksonville, FL

Healthcare facilities providing urgent care, physical therapy and rehabilitation services at four (4)

Jacksonville locations.

HR Manager, October 2007 to May 2011

PMC was one medical office location with a new owner, grew to four (4) locations and added medical

services from 2007 2011. Guided the startup and HR management of a full spectrum of HR operations,

systems and programs. Worked with new owner, senior management to create HR policies and

procedures; recruit employees; and develop orientation and training. Manage leave of absence programs

and personnel records; administer benefits enrollment and programs; overseeing disciplinary

actions/terminations; and handle HR generalist workplace issues/employee relations for approximately

150 staff members.

Key Results:

Structured and implemented programs and policies in the areas of training, compensation structures,

benefits packages and new employee orientation.

Wrote employee manual covering issues including disciplinary procedures, code of conduct, FMLA

policy and benefits information.

Introduced company’s first formal performance review program, creating a flexible and well received

tool.

Developed job descriptions across all levels for approximately 25 exempt and non exempt positions.

“Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required

for each position with complete task analysis.

Education & Certifications

university of phoenix Phoenix, AZ

Masters of Business Administration (MBA), 2002

university of north florida Jacksonville, FL

Bachelor of Science (BS) in Health Science, 1995

T R AC Y M O R R I S

Phone: 904-***-**** Page 3

HR Designations:

PHR (Professional in Human Resources), 2011

Of Note

Affiliations:

Society for Human Resource Management (SHRM)

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