Customer Service Sales

Janelle Frank

** **** ****** **

Markham, ON L*B 0P3

Home: 905-***-****

Cell: 647-***-****

*-****-*******.*.*****@*******.***

OBJECTIVE

To obtain a part time position in the Customer Service sector where I can utilize and enhance my skills while contributing to the

success of a company.

Q U A L I F I C AT I O N S

• Successfully completed a course in babysitting

• CPR certified

• Awards received for student appreciation in recognition of hard work, and academic

achievement

• Co-operative and enjoys meeting new people

• Works well in a team and independently with a professional attitude

• Highly organized and extremely efficient

Experience

Newspaper Carrier, Economist & Sun-Markham, ON 2007-2008

• Ensured delivery of newspapers over prescribed route on city streets and rural roads

• Oversaw the timely home delivery of assigned newspapers within a specific area

• Provided quality customer service and exceeded expectations

• Worked quickly and efficiently to meet tight deadlines

• Reported to Economist & Sun supervisor and maintained records pertaining to customer satisfaction

Retirement Home Caregiver, Bethany Lodge-Markham, ON 2009

• Over 6 months experience volunteering at a retirement home

• Provided companionship and guidance to residents

• Assisted elderly residents with feeding and participated in planned activities

• Helped to maintain a clean and safe living space for the residents

Child Care 2010

• Learned effective methods of supervising children

• Capable of coordinating and facilitating age appropriate games and activities

• Able to multi task and manage time effectively

• Extremely patient and responsible

Cohort,Canada’s Wonderland,Vaughan, ON 2010-2012

• Escorted park characters around to entertain guest

• Trained in guest service

• Dealt with time management

• Crowd control

Forever21Sales Associate, Markville Mall, Markham ON 2012-Present

• Friendly conversation towards customers

• Offer any information when needed

• Respond to needs and wants

• Explain features and benefits on store merchandise

• Very critical teamwork

• Ensure zone coverage

• Reenforce sales

Education

Received O.S.S.D Father Michael McGivney S.S., Markham, ON

George Brown College, Casa Loma Campus Toronto, ON First Year, Fitness and Lifestyle Management Student

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