Sales Customer Service

Jeffrey Toney

**** **** ******** **** ~ Roswell, GA 30075

Cell 770-***-**** ( ************.*****@*****.***

SENIOR TECHNICAL SALES MANAGEMENT

Customer Service ~ Business Development ~ Strategic Relationship

Building

Consultative & Solution Sales ~ Packaging, ~ Market Expansion ~ Plant

Automation Specialist.

Production Management ~ Team Building - Capital Equipment and Automation

Consultant.

Digital Packaging including Wide Format Digital Printing

Award winning and results oriented Professional with 30+ years developing

and executing aggressive B2B sales strategies in the print packaging and

automation industry. Creates aggressive plans, exceeds sales

expectations, and builds sales territories from the ground up.. Committed

to building relationships and superb customer service.

New Products: Introduced new automation concepts and systems to the

print packaging industry.

Product Innovation: Continuously assesses market, competitive

products, and existing product line to generate new

product ideas.

Relationship Skills: Outstanding communication skills; relates to

customers, sales staff, senior management, chemists,

and production specialists.

SELECTED ACCOMPLISHMENTS

Sales:

. Formulated and executed sales plans and built a team that produced a

territory generating $10M in new/additional sales revenues in less

than 5 years..

. Multiple award winning "Salesman of the Month"and 4 times "Salesman of

the Year."

Innovation:

. Designed/launched new product line, Conducted market/demographic

study, assembled team of chemists and production specialists, and led

daily efforts to launch; product earned $2M in sales the first year.

. Spearheaded and deployed highly successful "Same Day Service" program.

Management Talent:

. Orchestrated production efforts and inspired team to introduce new

product line 3 weeks ahead of schedule with actualized costs under

budget by $100K.

. Presented "Merit of Honor" on multiple occasions for most profitable

P&L results for large $4M territory.

Industry Expert:

. Recognized as a leading industry expert; sought after to consult to

major print industry leaders.

. Authorized Service Provider/Sales and technical advisor for Hewlett

Packard Digital Printers.

. Accomplished specialist in all facets of automation geared to the

print and packaging industry.

PROFESSIONAL EXPERIENCE

FREEDOM IMAGING SOLUTIONS, Atlanta, GA 1993-2012

Owner (Partner). Direct sales, manufacturing, and technical support for

packaging and imaging company. Consult with key accounts to determine

needs and objectives, identify solutions, and position product offerings to

actualize client satisfaction and maximize sales revenues.

. Formulate and implement aggressive marketing and sales plans to exceed

targets.

. Execute market and service positioning strategies to attract and capture

new customers.

. Liaise with customers; resolve service issues and facilitate feedback and

satisfaction surveys.

. Build and develop profitable relationships with major local companies.

. Assess market conditions, competitive landscape, and industry trends to

identify opportunities and forecast future sales expectations.

Contact this candidate