Service Director
Resume:
Cynthia Burgess
Kansas City, Kansas 913-***-**** *********.**@*****.***
SKILLS:
Program Management/development Work with MH, DD and other
populations
Budget development Medicare and Medicaid
knowledge
Marketing and census growth State, Federal and Grant
Compliance
WORK EXPERIENCE:
The Salvation Army - Veterans Housing Director August 2010 to April 2014
Developed policies and procedures Basic office duties
Interview, hire, and train staff Budget development/compliance
Grant Compliance Program development
Golden Living Center – Social Service Director October 2001 to February and
April 2006 to August 2010
Resident admission Complete assessments and care planning
Educated and trained staff on aging Counseling residents and families
Resident medication compliance Behavior managment and modification
Substance Abuse Center of Eastern Kansas – Counselor February 2005 to
April 2006
Counseling individuals Facilitated Groups
Developed treatment plans State billing system
Project Turn-Around, Inc - Executive Director October 1997 to September
2000
State and Federal billing and compliance Developed policies and
procedures
Managed staff Budget
development/compliance
Grant writing and renewal
The Salvation Army – Day Care Director/Social Service Director March 1991
to October 1997
State and Federal compliance Budget compliance
Established Government Food Assistance Program Program
development
Child development / Daily Curriculum Child Development
EDUCATION:
Mid American Nazarene University - B.A. Management in Human Relations
2008
Kansas City Kansas Community College – A.A. Substance Abuse Counseling
1997
CERTIFICATIONS:
Social Service Designee - 2002
Long Term Care Administrator Training - 2009
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