Customer Service Sales
Resume:
Karla R. Pittman
*285
North Canton, OH 44721
*************@*****.***
Objective:
To use my skills and experiences in a Human Services environment for in a public service
organization with a solid team environment.
Skills:
• Excellent Customer Service Skills
• Customer Service Recreation Skils
• Problem Resolution Skills
• Event Coordination and Workload Management Skills
• Skilled in American Sign Language
• Successful in working with Diverse Populations
• Energetic and Highly Motivated
Experience:
Assistant Manager Canton Ohio
2013 - Present
The Limited
• Responsible for meeting all store and personal sale goals.
• Responsible for meeting credit goals.
• Responsible for building a loyal client base.
Building a relationship with clients on first name bases to
become there own personal shopper.
Setting up personal parties before/after store hours to
exceed clients needs.
• Planning and coordinating floor-sets.
Mapping out all departments of the floor-set
Being a high level merchant and knowing what appeals to
the client.
• Responsible for recruiting and training The Limited Brand
standards.
• Responsible for tracking all inventory and shipment.
Assistant Manager Canton Ohio
2005 – 2013
Wet Seal
• Consistently maintain high levels of customer service quotas exceeding
hourly sales and frequent buyer card targets.
• Responsible for training new associates in sales and customer service
• Responsible for training and promoting ‘up-sell’ techniques among sales
associates
• Responsible for opening, closing and end of day deposits.
Inventory Specialist Canton
Ohio 2006 – 2011
Lane Bryant
• Responsible for implementing store loss prevention techniques &
inventory control.
Customer Service Canton
Ohio 2000 - 2009
Tam O’ Shanter
• Responsible for training new associates and opening & closing store.
• Planned and coordinated company and customer events.
Education:
Jacksonville State College Jacksonville,
Alabama - 2006 – 2009
• Graduated with a Bachelor’s Degree in Sociology, Minor in
Park & Recreation
• Full-Ride Softball Scholarship
Eastern Oklahoma State College Wilburton,
Oklahoma - 2004-2006
• Graduated with an Associate’s Degree in General Studies
• Full-Ride Softball Scholarship
Accomplishments:
Jacksonville State College Softball
2006-2009
• Ohio Valley Conference Pitcher of the Year
1st team All US Central Region
•
• Helped lead team to first NCAA Sweet Sixteen televised on ESPN
Eastern Oklahoma State College
2004-2006
1st team All-Conference
•
• Helped lead team to the NJCAA Nationals two years in a row
• Set school record of 31 wins
North Canton Hoover Softball
2000-2004
1st Team All-Ohio
•
1st Team All-Federal League
•
• 2004 Canton Repository Pitcher of the Year
Community Service:
Jacksonville State Recreation and Youth Leadership Programs 2008 - 2009
• Set up job source programs that worked with local companies to promote
career opportunities and match them with qualified job seekers
• Set up pitching & hitting clinics either group practices or personal one-on-
one with ages ranging from 6-15
North Canton Ohio - Deaf Community 2002-2004
• Worked with the deaf community using my education in American Sign
Language
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