acet4n@r.postjobfree.com
Sonia Teran
Business Administration
OBJECTIVE
To secure a marketing position by utilizing my work experience, leadership, interpersonal skills and qualifications.
EDUCATION
Business Administration/ Human Resource July 2012 to Present
University of Phoenix ? El Paso, TX
Completed 117 Credits
Expected Graduation Date: June 2014
Business Administration/Basic January 2009 to May 2012
El Paso Community College ? El Paso, TX
PROFESSIONAL SKILLS
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Fluent in English and Spanish Ability to work well with others
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Proficient in Microsoft Office: Word, Excel, Handled monetary transactions
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PowerPoint and Outlook Provide exceptional organizational and time
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Educated in fundamentals of Accounting management skills
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Possess strategic management skills Highly motivated and competitive individual
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Understanding and practice of general office Work well under pressure
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duties; faxing, answering multiline phones, Acquired creative and strong decision making
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Excellent phone etiquette and customer service skills
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skills
EMPLOYMENT HISTORY
Sales Representative December 2009 to Present
Top Top Clothing Inc., El Paso, TX
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Provide excellent customer service Accountable for answering the phone and taking
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messages for the company?s personnel
Maintain stock and appearance of the
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Ensure pricing is correct and proof of purchase
department ?
Respond to customer?s inquiries, concerns and Handled monetary transactions
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issues in person, and by phone in a timely and
Balance out at the end of the day
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courteous manner
Collect and research information needed to Responsible for typing business letters,
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identify and resolve problematic situations documents and memos
Sell specific products to consumers Respond to all business emails
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Market the Products Print and fax documents
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Represent and promote the organization with Responsible for taking deposits to the bank
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products as required
Train new employees
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Determine call schedule by reviewing priorities
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Translate store policies from English to Spanish
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with supervisor; discussing special instructions,
at annual meetings
product promotions, new products, and price
changes