Amanda Spruill

**** ******** **. ***** *****, NC 27801

252-***-****

aceszm@r.postjobfree.com

CUSTOMER SERVICE PROFESSIONAL

More than 10 years’ successful experience in customer service and

Profile

•

support with recognized strengths in account maintenance, problem

solving and trouble shooting, sales staff support, and

planning/implementing proactive procedures and systems to avoid

problems in the first place.

1. Possess solid computer skills.

2. Excellent working knowledge using Microsoft Excel,

WordPerfect, Microsoft Word, Microsoft Power point, and

Microsoft Access.

3. Ability to train, motivate, and supervise customer service

employees.

4. A team player

5. Develop plan, conduct audits and variance analyses, process

payroll and payroll tax reports and filings, and maintain/update

accurate inventories.

QVC, Inc. Rocky Mount, NC 2011 Present

Employment

Distribution Specialist

Prepare client’s order and package it for shipment

1.

1. Verify all incoming merchandise and report any

damages or discrepancies.

2. Quickly and effectively solve customer challenges.

3. Maintain quality control/satisfaction records,

constantly seeking new ways to improve customer

service.

Kelly Services Rocky Mount, NC 2010 2011

Production Operator

Setup the production equipment and supplies before

1.

executing the job orders.

2. Operate equipment safely and effectively for

production processing.

3. Work under the guidance of Supervisor to perform

and complete the assigned duties in timely manner.

4. Follow safety procedures and company policies for

equipment operation.

Edgecombe Community College Est.

Education

Graduation

Dec 2014

Associate of Arts: Accounting

North Carolina Central University 2003

2005

Major: Finance

References Furnished Upon Request

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