Tanya Faye Jones, RNC, MSN, CCCE

***** ********* ****

Little Rock, AR 72210

770-***-****

(cell)

aceru2@r.postjobfree.com

CAREER SUMMARY

Nursing Leader with 26 years of experience. A proven leader with a

demonstrated ability to manage multifaceted assignments with successes.

Ability to build a consensus within diverse groups of staff members, using

systematic procedures, effective leadership skills, and an ability to

skillfully apply conflict mediation and negotiation skills. Have

contributed to building teams that are extremely productive, committed to a

standard of excellence, and are able to achieve peak performance levels in

patient-centered care, constituency satisfaction, productivity, and fiscal

responsibility.

EDUCATION

2005 MSN, Kennesaw State University, Specialized in Advanced Care

Management and Leadership;

Kennesaw, Georgia

1994 BSN, University of Maryland at Baltimore County; Baltimore,

Maryland

1988 ADN, Phillips County Community College of the University of

Arkansas; Helena, Arkansas

PROFESSIONAL EXPERIENCE/ACHIEVEMENTS

2/19/2013-present DaVita, Inc

Regional Operations Director, Central and Eastern Arkansas

Operational responsibility for 16 outpatient chronic

facilities and 7 home programs

generating more than 190,000 annual treatments

Global Fortune 500 integrated healthcare company, one of the world's

largest providers of kidney care and the nation's largest operator of

primary care clinics, medical groups and physician networks

Responsibilities as Director

Managed a P&L of $55 MM

Lead a team of over 260 employees

General operations management

Business planning, market expansion, growth and strategy

Financial management

Budget forecasting and variance analysis

Patient care, quality and clinical outcomes

Physician and hospital relationships

3/5/2012-9/6/2012 John Muir Medical Center, Walnut Creek, CA

Independent Contractor-Transitional Leadership Consultant

Women's & Children's Service Line- L&D, M/B, Nsy, NICU,

Peds,

Ped. hematology clinic, Outpatient Women's Center, High Risk

Infant Follow-up

572 bed Magnet designation, not for profit, tertiary care facility. Ranked

by US News and World Report as one of the top hospitals for 4 years in a

row.

Responsibilities as Consultant

Reinforced culture of safety and accountability of staff

Developed position controls for each dept

Evaluate and provide recommendations for budget, allocation of

staffing, and productivity efficiency

Established and led working interdisciplinary teams that review and

revise quality measures, streamline processes, promoting

collaboration and communication

Conduct One on One weekly meeting with managers and clinical nurse

specialists to ensure that they have resources, tools and support

to do their jobs well

Established new pediatric surgery unit and collaborate with

interdisciplinary team to stream line process of new contract with

Lucille Packard Children's Hospital

Restructured Outpatient Center and Clinic to optimize efficiency

and productivity, promoting seamless transitioning, and effective

communication

2/2011-11/2011 St. Vincent Infirmary, Little Rock, AR

Independent Contractor-Transitional Leadership Consultant

37 bed Medical/Surgical Unit (Feb-June/20 week contract)

40 bed Medical/Surgical/ Renal Unit (July-Nov/ 16 week contract)

444-bed not for profit, faith based, tertiary care, teaching facility with

multiple specialties, Magnet Designation

Responsibilities as Consultant

Establishing a culture of safety and accountability of staff

Evaluate and provide recommendations for budget, allocation of

staffing, and productivity efficiency Reduced cost per unit of

service from $433 to $257

Captured $48,800 of $54,000outstanding outpatient charges

. Responsible for managing position control and filling

vacancies

. Reducing turnover rate

Improving patient and staff satisfaction- Patient

satisfaction score increased from 9% to 56%

Collaborated with Risk to decrease falls rate

Auditing and maintaining 100% compliance for core measures

Facilitated initiation of Hourly Rounding pilot on unit

4/2009-12/2010 Forrest City Medical Center, Forrest City, AR (CHS

facility)

Chief Nursing Officer, Facility Privacy Officer for facility and

2 facility owned physician practices

118-bed for profit, acute care, non-urban, community based hospital. We

also serve the patients from the local Federal Penitentiary

Responsible for following departments:

Women and Children Services, ICU, Medical-Surgical unit, Emergency

Department, Gero-psych unit, Lab, Radiology, Pharmacy, Physical

Therapy

Initiated the development of a morning huddle meeting with

Directors, CEO, CFO, Case management to discuss, census, LOS,

missed admissions, staffing, isolation issues, falls, core measure

patients, etc., and any barriers, or opportunities for improvement

Rounding daily on units, particularly new admissions and

discharges

Hardwired hourly rounding- Ranked in the Top 10 in the

organization for 2nd and 3rd quarters of 2010

Initiated the conversion to electronic staffing schedule

Reduced nurse turnover from 14% to 4%

Consistently place 1st or 2nd in the state for Core Measure scores

Active participate in establishing a collaborative agreement with

Methodist Hospital's STEMI program in Memphis, every patient was

on their cath lab table in under 90 minutes

Developed a position for house wide Clinical Educator

Community Board member for the Federal Penitentiary

Collect weekly scouting reports from Directors that address

request or needs of the staff

Conduct One on One weekly meeting with Directors to ensure that

that have resources, tools and support to do their jobs well

Participate in monthly operation reports (MOR) with CEO, CFO, and

Directors to review their unit's activity for the month

4/2008-2/2009 OSF St. Francis Medical Center, Peoria, IL

Independent Contractor-Transitional Leadership Consultant for

Women and Children Services

843-bed, Magnet designation, not for profit, faith-based regional tertiary,

teaching facility offering multiple services, includes being home to 127

bed Children's Hospital of Illinois (CHOI), Level 1 Trauma, and Robotic

Surgery. Regional Perinatal Center with air transport team for 26 counties

and 32 hospitals.

Responsibilities as Consultant:

Establishing a culture of accountability for leadership team and

staff

Facilitating provision of safe and compliant care based on ACOG,

AWHONN, AAP, ASA, and AORN guidelines

Facilitate education and professional staff development based on

national guidelines, standards, and evidenced best practice

Facilitate development/improvement of communication between staff,

patients, and physicians

Evaluate and provide recommendations for budget, allocation of

staffing, and productivity efficiency

Collaborate with regional perinatal coordinator, Center for Health,

Maternal Fetal Diagnostic Center, Women's Advisory Board, Six Sigma

team, and IHI Perinatal Impact teams in efforts to promote improved

continuity and quality of care.

Facilitated the development of a house-wide acuity tool

1/2007-2/2008 LifePoint Hospitals, Inc., Havasu Regional Medical Center

Lake Havasu City, AZ; Director of Women and Children

Services

138-bed, for-profit, acute care, non-urban, community- based hospital and

regional referral center for tri-state area offering multiple services,

including a comprehensive cardiopulmonary program, women's health services,

diagnostic imaging, and an inpatient rehabilitation program.

Women's and Children's Services received highest patient

satisfaction in organization's DMR scores for 2007

Women's and Children's Services received most improved employee

satisfaction in Women and Children Services DMR score for 2007

Championed hospital-wide initiative for implementation of RROHC

(Relationship and Results Oriented Health Care) program

Lead unit champions retreat dedicated to improvement of moral and

employee satisfaction

Lead renovation of OB department

Opened dining hall exclusively for OB department

Developed strategies to increase capture of patient charges

Developed and implemented strategies to maintain hppd's within

budget

Partnered with corporate OB Director to facilitate standardization

of policies throughout 48 facilities

Redeveloped charge master increasing revenue by 75%

40% contract labor down to 0%

2006 Emory Crawford Long Hospital, Atlanta, GA;

Dept. Director Labor &Delivery/High-Risk Antepartum Unit

511 bed, not-for-profit, community-based, tertiary care, teaching facility

with national recognition for its work in cardiology and heart-related

diseases. Outstanding reputation in fields of reconstructive surgery,

maternal and infant care, orthopedics, and gastrointestinal diseases.

Participant in Institute for Healthcare Improvement Perinatal

Impact Community

Developed transitional care suite to decrease waits and delays in

assessment and triage of OB patients

Collaborated with neonatologist to develop PDA Ligation team

Collaborated with Women's Services leadership team in development

in RN OB residency program

Member of special projects team assisting in completion of

application/implementation process for Magnet status

Improved strategies for recruitment and retention of OB staff

Developed staff recognition program for OB dept.

1998-2006 Northside Hospital & Piedmont Hospital, Atlanta GA; Contract

RN- Team Leader, Labor and Delivery/ High Risk Perinatal Unit

444 bed, not-for-profit hospital recognized for being #1 in the country for

number of births (over 18,500) per year. Nationally recognized for

infertility and high-risk perinatal program.

Mentor and preceptor for staff nurses

Provided primary care for high-risk labor, term labor, postpartum

patients, and newborns

Collaborated care between obstetrician, perinatologist,

neonatologist, internal medicine,

infection control, nutritionist, social work, mental

health department, and Matria

(home monitoring for high risk pregnancy), and pastoral

care

1997-1998 WellStar Cobb Hospital, Austell, GA; Charge Nurse, Labor &

Delivery/Antepartum

302 bed, not-for-profit, community-based hospital named "Top 100" U.S.

Hospital for its five-star Community Value Index. WellStar is recognized

as one of the nation's Top 100 Integrated Health Networks

Mentor and preceptor for staff nurses

Coordinated staff/unit assignments

Provided primary care for high-risk labor, term labor, postpartum

patients, and newborns

Collaborated care between obstetrician, perinatologist,

neonatologist, internal medicine,

infection control, nutritionist, social work, mental

health department, and Matria

(home monitoring for high risk pregnancy), and pastoral

care

1991-1997 Inova Alexandria Hospital, Alexandria, VA; Charge Nurse, Labor

& Delivery/Antepartum

318 bed, not-for-profit, community-based hospital that is part of a 7

hospital system. Services include a comprehensive Women's Center, state-of-

the-art Trilogy Stereotactic System, and advanced vascular and

interventional radiology services.

Mentor and preceptor for staff nurses

Coordinated staff/unit assignments

Provided primary care for high-risk labor, term labor, postpartum

patients, and newborns

Collaborated care between obstetrician, perinatologist,

neonatologist, internal medicine,

infection control, nutritionist, social work, mental

health department, and Matria

(home monitoring for high risk pregnancy), and pastoral

care

1990-1991 Methodist North Hospital, Memphis, TN; Labor &

Delivery/Antepartum Staff Nurse

234 bed, faith-based, private, not-for-profit hospital that features a

state-of-the-art Robotic Surgery Center, Chest Pain Center, Total Joint

Center, a 28 bed maternity center and Level III NICU. Methodist healthcare

recognized as one of the 100 Top Integrated Healthcare Systems

Provided primary care for high-risk labor, term labor, postpartum

patients, and newborns

Collaborated care between obstetrician, perinatologist,

neonatologist, internal medicine,

infection control, nutritionist, social work, mental health

department, and Matria

(home monitoring for high risk pregnancy), and pastoral

care

1988-1990 Northwest Mississippi Regional Medical Center-Clarksdale, MS;

Charge Nurse, Labor &

Delivery Nurse

195 bed, for-profit hospital serving as sole acute care provider for seven

counties

Mentor and preceptor for staff nurses

Coordinated staff/unit assignments

Provided primary care for term labor, postpartum patients, and

newborns

CERTIFICATIONS

RNC, Inpatient Obstetric Nursing; National Certification Corporation;

expires 12/31/2013

CCCE, Certified Childbirth Educator; Childbirth and Postpartum Professional

Association; expires 02/20/2015

Certified Targeted Selection Interviewer, Development Dimensions

International

Preparing to sit for Nurse Executive Advanced, Board Certified exam

NRP expires 6/1/2016

AFFILIATIONS/ RECOGNITIONS

Woman of the Year in Healthcare, National Association for Professional

Women (NAPW), 2013

Member of Sigma Theta Tau International Honors Association

Member of Childbirth and Postpartum Professional Association (CAPPA);

expires 02/20/2015

Member of American Nurses Association (ANA)

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