Farah Ali
San Jose, CA. 95127
*****.*******@*****.***
Objective: To secure any entry-level open position in an established customer service work place, a well known preparatory office management environment and a legal secretary position in a firm that recognizes hard work and commitment as key to successful job performance.
Education: De Anza College
Associates of Liberal Arts degree
Awarded June 2012
Currently: San Jose State University
Full - Time Student
Major: Justice Studies
Minor: Legal Studies / Sociology
G.P.A: 2.8/3.0
- Completed Computer Skills
-Participated in Career Programs
-Hard Worker / Team Player
Summary of Qualifications / Skills:
Worked at the De Anza College Bookstore Retail Management / Shipping and Receiving
Opening boxes setting items up
Customer Service attitude
Paperwork organization
Inventory
Microsoft Word skills
Computer skills
Good communicating skills
Good with customers
Great customer Service skills
Friendly and positive attitude with customers
Multi - tasker and good at following directions
Self-starter, dependable, responsible, reliable, interpersonal skills, proactive
Work at Home Depot at the Service Desk
Make new special orders
Deal with online orders
Help satisfy the customers, Customers come first
Have a Guard Card and security certified
Know how to make the customers leave with a smile on their face
Great Customer Service skills
Can lift heavy boxes
Cashier certified/Cash handling
Always try to keep busy during work hours
Always try to get my job done
Do assigned duties as told and more if I can
Stay focused
Complete most tasks before the end of my shift
Great learning skills
Greeting clients
Answering phones
Emails
Mails
Filing
Paperwork
Always get my job done
Excellent telephone skills
Reliable
Punctual always on time
Have great people skills
Approachable
Friendly
Excellent client service skills as well as customer service
Interpersonal person
Very calm nice and understanding
Know how to write formal letters, emails, and briefs
Know how to draft some legal documents, such as proof of service and legal forms
Scanning important documents
Being professional and approachable
Work Experience:
* De Anza College Bookstore
21250 Stevens Creek Blvd. Cupertino, CA 95014
December 2010 – March 2012
* The Home Depot
E. Hamilton Ave. Campbell, CA 95008
June 2013 – Present
* Law Office of Robert Miranda
1625 The Alameda, Suite 820. San Jose, CA 95126
March 2014 - Present
Honors / Awards:
Honor roll in high school every semester
Associates of Arts degree
2010 Senior Scholarship
Homer Awards
Work Recognitions
Guard Card / Security Certified
References:
- Mrs. Farisha Ali [Mother]
- Ms. Alisha Ali [Sister]
- Mr. Arie Brion [Line Manager]
- Ms. Jessica Coelho [Co-Worker]
Alora Figueroa [Co-Worker]
Susan Dinardo [Supervisor]
Janice Gulley [Co-Worker]
- Mary Gray Bonilla [Supervisor]