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Customer Service High School

Location:
Oakland, CA
Posted:
June 29, 2014

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Resume:

Farah Ali

**** ********* *****,

San Jose, CA. 95127

408-***-****

*****.*******@*****.***

Objective: To secure any entry-level open position in an established customer service work place, a well known preparatory office management environment and a legal secretary position in a firm that recognizes hard work and commitment as key to successful job performance.

Education: De Anza College

Associates of Liberal Arts degree

Awarded June 2012

Currently: San Jose State University

Full - Time Student

Major: Justice Studies

Minor: Legal Studies / Sociology

G.P.A: 2.8/3.0

- Completed Computer Skills

-Participated in Career Programs

-Hard Worker / Team Player

Summary of Qualifications / Skills:

Worked at the De Anza College Bookstore Retail Management / Shipping and Receiving

Opening boxes setting items up

Customer Service attitude

Paperwork organization

Inventory

Microsoft Word skills

Computer skills

Good communicating skills

Good with customers

Great customer Service skills

Friendly and positive attitude with customers

Multi - tasker and good at following directions

Self-starter, dependable, responsible, reliable, interpersonal skills, proactive

Work at Home Depot at the Service Desk

Make new special orders

Deal with online orders

Help satisfy the customers, Customers come first

Have a Guard Card and security certified

Know how to make the customers leave with a smile on their face

Great Customer Service skills

Can lift heavy boxes

Cashier certified/Cash handling

Always try to keep busy during work hours

Always try to get my job done

Do assigned duties as told and more if I can

Stay focused

Complete most tasks before the end of my shift

Great learning skills

Greeting clients

Answering phones

Emails

Mails

Filing

Paperwork

Always get my job done

Excellent telephone skills

Reliable

Punctual always on time

Have great people skills

Approachable

Friendly

Excellent client service skills as well as customer service

Interpersonal person

Very calm nice and understanding

Know how to write formal letters, emails, and briefs

Know how to draft some legal documents, such as proof of service and legal forms

Scanning important documents

Being professional and approachable

Work Experience:

* De Anza College Bookstore

21250 Stevens Creek Blvd. Cupertino, CA 95014

December 2010 – March 2012

* The Home Depot

E. Hamilton Ave. Campbell, CA 95008

June 2013 – Present

* Law Office of Robert Miranda

1625 The Alameda, Suite 820. San Jose, CA 95126

March 2014 - Present

Honors / Awards:

Honor roll in high school every semester

Associates of Arts degree

2010 Senior Scholarship

Homer Awards

Work Recognitions

Guard Card / Security Certified

References:

- Mrs. Farisha Ali [Mother]

408-***-****

- Ms. Alisha Ali [Sister]

408-***-****

- Mr. Arie Brion [Line Manager]

925-***-****

- Ms. Jessica Coelho [Co-Worker]

408-***-****

Alora Figueroa [Co-Worker]

831-***-****

Susan Dinardo [Supervisor]

408-***-****

Janice Gulley [Co-Worker]

502-***-****

- Mary Gray Bonilla [Supervisor]

408-***-****



Contact this candidate